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Facebook to Simplify Messenger

In a Tuesday blog post, Facebook Messenger Head Davis Marcus admitted that the app has 'become too cluttered' as of late.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Facebook Messenger is getting a makeunder.

In a Tuesday blog post, Facebook Messenger Head Davis Marcus admitted that the app has "become too cluttered" as of late.

"Over the last two years, we built a lot of capabilities to find the features that continue to set us apart. A lot of them have found their product market fit; some haven't," he wrote. "Expect to see us invest in massively simplifying and streamlining Messenger this year."

Marcus didn't offer up any specifics as to how Facebook plans to pare down the app. He did, however, say Messenger get more visual messaging options this year, additional group chat features, and new ways to interact with businesses. The company also plans to "continue investing in real time communications" features, like voice and video chat, to help people stay connected via Messenger.

At this point, some 1.3 billion people use Messenger every month, Marcus wrote. In 2017, Messenger users sent more than 500 billion emoji, 18 billion GIFs, and had 17 billion video chats. Businesses have launched more than 200,000 chatbots on the platform.

Meanwhile, Facebook last month released a version of the Messenger app for kids. The Messenger Kids iOS app can be installed on a child's Apple smartphone or tablet, but controlled from a parent's Facebook account. The company also recently added support for 4K photos.

News of the impending Facebook Messenger overhaul comes after Snapchat in late November announced a major redesign, which will separate content from friends and content from publishers, as part of an effort to make the app easier for newbies to understand.

Facebook itself is also planning some big changes, which will likely cause Page admins to see a drop in engagement. The social network last week announced plans to start showing users more posts from family, friends, and groups they are part of, and less content from businesses, brands, and media organizations.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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