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Samsung's Family Hub Fridge Could Be the First Truly Smart Appliance

 & Alex Colon Executive Editor, Reviews

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LAS VEGAS—I didn't expect to be wowed by Samsung's $5,000 new Family Hub Refrigerator. After all, we reviewed one of the company's earlier attempts at a smart fridge a couple of years ago and were hardly impressed. And yet the Family Hub Refrigerator is full of good ideas that are actually useful, as opposed to mere gimmicks. 

Family Hub Refrigerator

According to Samsung, the Family Hub name was chosen because the refrigerator "reconnects families." I'm not so sure about that, but it is very cool with plenty of useful features.The 21.5-inch, 1080p touch screen on the right door is powered by Samsung's Tizen operating system, though given the styling of the buttons below the display, it sort of looks like a gigantic Android phone. Unlike the older Samsung refrigerator we reviewed, the display doesn't seem like a tablet that just happens to be tacked on. Instead, it looks and feels like an integral part of the experience.

CES 2016 Bug ArtUsing the touch screen, you can post notes for your family, share calendar reminders, display art, or pin photos, just like you would on a real fridge, only without the wrinkled edges. But it also does a lot more than that. With a screen this large, you can basically use it like a TV (there's a built-in speaker, which the earlier Samsung smart fridge we tested lacked), so you can watch along with a cooking show while you're actually cooking.

Family Hub Refrigerator

But here's the coolest part. There are three cameras on the inside of the refrigerator door (pictured above), and they capture an image every time the door closes. Thanks to built-in Wi-Fi connectivity, you can access see the most recent picture from the inside of the fridge no matter where you are (like the grocery store) through an app on your smartphone, which can help prevent you from buying more of something you already have (or forgetting something you need). That's similar in functionality to the $100 Fridge Cam I recently saw from Smarter, but Samsung does this concept one better by giving you the option to date what's inside the refrigerator using the touch display. Check out the picture below.

Family Hub Refrigerator

You can just drag and drop time stamps to keep track of how long things have been sitting, which will give you a much better idea of when it's time to chuck that old pint of milk.

And if you don't feel like going out for groceries, you can use the refrigerator itself to order what you need, which might just be the most meta thing I've ever heard. It comes loaded with a MasterCard shopping app that lets you order what you need from FreshDirect or ShopRite to start, with more retailers promised for the future.

In addition to the touch screen, the refrigerator will also work Alexa, the voice assistant in the Amazon EchoSEE IT, though it isn't clear how advanced the integration will be just yet.

The fridge itself is a four-door model, with the top two doors for refrigeration and the bottom two for freezing. If you don't need all that freezer capacity, Samsung's FlexZone feature lets you switch between freezing and refrigeration to suit your needs.

Family Hub Refrigerator

The Samsung Family Hub Refrigeration is expected to start at around $5,000 when it becomes available this spring. It will come in counter depth and full depth models, in stainless or black stainless color options. I'm looking forward to getting one in our test lab for a full review. I'm not sure if it will make the PCMag editorial crew feel like an even closer family, but it will make it easier to look inside the fridge from afar to see if anyone has left their lunch inside a little too long.

About Our Expert

Alex Colon

Alex Colon

Executive Editor, Reviews

My Experience

I’m PCMag’s executive editor of reviews, steering our coverage to make sure we're testing the products you're interested in buying and telling you whether they're worth it. I've been here for more than 10 years. I previously managed the consumer electronics reviews team, and before that, I covered mobile, smart home, and wearable technology for PCMag and Gigaom. 

My Areas of Expertise

  • I’ve written hundreds of reviews of cell phones, fitness trackers, robot vacuums, smartwatches, and various other products.
  • I’ve also edited thousands of reviews and articles on consumer electronics technologies and products. 

The Technology I Use

I’m writing this bio on my 24-inch blue iMac, which I initially bought for personal use, but quickly decided to use for work instead of my tiny, company-issued ThinkPad (sorry, IT team). The screen is big, bright, and sharp, and the speakers are surprisingly good considering how thin the machine is.

The other big screen in my life is a 65-inch LG C9 OLED TV. If you’re wondering whether OLED is worth the premium over LCD, I’m here to tell you that it is.

I’d be doing my beloved LG C9 a disservice if I didn’t have it hooked up to a capable sound system, so I have a Sonos Beam sitting on a media console underneath the TV, and two Sonos Ones set up as rear channels for surround sound. If you’re a Sonos user, I highly recommend adding the Sonos Sub to your setup. It’s definitely a little more expensive than it should be, but it's truly money well spent.

Of course, as an editor, I also do plenty of reading that isn’t related to work, and I love to sit down with a good, old-fashioned, paper-and-ink book. But when carrying a book isn’t convenient, I break out my first-generation Kindle Paperwhite, which is still working just fine nearly 10 years in.

With 15 years of experience in tech, Alex guides PCMag's product testing to help you decide what's worth buying and how to get the most out of it.

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