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Hands On With Acer's Liquid Jade Primo Windows Phone

 & Sascha Segan Former Lead Analyst, Mobile

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LAS VEGAS—Acer's Liquid Jade Primo was actually the first high-end Windows 10 phone, announced in September at IFA. But it's taken its sweet time to materialize, finally becoming real here at CES. And the key question is: how is it different than Microsoft's own Lumia 950?

CES 2016 Bug ArtThe Liquid Jade Primo is more rounded than the Lumia 950, with a larger 1080p screen—5.5 inches as opposed to 5.2 inches on Microsoft's phone. While the main cameras are similar (20 megapixels for Microsoft, 21 megapixels for Acer), Acer's 8-megapixel front camera may outpace the 950's 5-megapixel camera. Both phones have a USB-C port on the bottom, and both run Qualcomm Snapdragon 808 processors.

Acer's phone has a distinctly different Continuum Dock, which holds the phone upright rather than laying it down. That's great for looking at what's on the screen, although it will be less convenient when the phone is in "trackpad mode." It's also tidier than Microsoft's dock, which is tethered to the phone with a cable. The dock has two USB-A ports, a third marked USB high-speed, and an HDMI out. That maps pretty closely to keyboard, mouse, storage, and monitor.

Acer Liquid Jade Primo in dock

The phone feels slim and light, with a nice cool-feeling matte back and a noticeable camera ridge. The AMOLED screen is very rich, and the 5.5-inch screen gives a slightly roomier alternative to the Lumia 950. The camera was slow to focus, but Acer said it's working on that. The back-ported speakerphone was of decent volume, but like most back-ported speakerphones, it's a bit muffled when it's laid down on a table.

Acer is trying to bring the phone to the U.S., and discussed the possibility of AT&T, T-Mobile, or even Verizon-compatible models, if Verizon allows LTE-only devices as it has promised to do by the end of this year. As a high-end Windows phone, the company is looking at the Primo as a corporate device, which means it's more likely to appear with AT&T than with T-Mobile (AT&T has more corporate customers.) There are no concrete plans for a U.S. release yet, though.

The U.S. version of the Liquid Jade Primo will cost less than Microsoft's alternative, Acer said. That means under $549 without the dock, and under $649 with it.

I'm encouraged to see several non-Microsoft Windows Mobile 10 vendors at this show, with both the high-end Acer phone and the inexpensive Alcatel Fierce XL on T-Mobile. Windows still has too few new phones in too few U.S. carriers (Verizon and Sprint don't have any fresh units), but the trend is looking up. Hopefully we'll see more at Mobile World Congress in February.

Acer's Iconia One 8
I love watching the sub-$100 tablet market heat up. Acer's Iconia One 8 will hit the U.S. next month at the very pleasant price of $99, becoming a neat upgrade from the 7-inch, $50 Amazon Fire.

The advantage here is that rather than Amazon's highly Amazon-focused OS, the Iconia One 8 runs the more generically open Android 5.1. Other specs are enough to get basic jobs done: a quad-core Mediatek processor, 5-megapixel and 2-megapixel cameras, and 16GB of storage plus a MicroSD card slot. The tablet comes with a parental control app, although, this being Android, you can also just download your favorite.

The Iconia One 8 looks like an alternative for people who want customization options, as well as a solid brand name and customer support better than the no-name tablets you may find fishing around on Amazon.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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