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AT&T's Long-Term Vision: More Connected Cities

 & Sascha Segan Former Lead Analyst, Mobile

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LAS VEGAS—AT&T is cementing its position as the first truly post-smartphone wireless carrier at CES this week, with a slew of announcements around smart health, smart cities and smart, well, everything but phones.

CES 2016 Bug ArtIt's not that AT&T doesn't have phones. The company announced three new rugged Kyocera phones yesterday. But while AT&T is still the second-biggest wireless carrier in the nation, all of its postpaid growth last quarter was in things other than phones.

So AT&T didn't bring a phone manufacturer on stage at its developer summit here today—it brought Ericsson, to talk about smart cars and smart cities. And while this is a big deal for AT&T, and it may result in millions of devices getting little AT&T modules in them, there isn't much being announced today for individuals to buy.

YofimeterTake smart health. AT&T announced a network-connected glucose meter, the YOFiMeter, which transmits blood sugar data to doctors, and a "remote patient monitoring" system that lets sick people take their own measurements and transmit them wirelessly to their doctors.

But the YOFiMeter needs FDA approval, and all of these e-health solutions require doctors to get on board. Complex government regulations (which predate Obamacare) around electronic medical records have made the whole medical IT area a slow-moving swamp of discontent, according to a recent editorial in FierceEMR.

Then there's smart cities. AT&T announced a complex alliance of a whole bunch of big players to get city services on line, with things like smart water and electricity meters, real-time infrastructure monitoring and gunfire-detection technology. Many of these things have existed for decades—I wrote about ShotSpotter, a gunfire detection technology, in 2000—but AT&T is trying to work on the painful task of knitting them all together into coherent systems with tools like a "Smart City Network Operation Center."

The benefit to AT&T is obvious: if it can get its own modules into every traffic light and trash can in Dallas, well, that's a lot of connections.

But once again, AT&T is attempting to move a huge, heavy ship that has a lot of different skippers. In the great longform piece "Why New York Subway Lines Are Missing Countdown Clocks," The Atlantic looks at the extreme difficulty of getting a hidebound city agency to upgrade 100-year-old technology without shutting down a 24-hour subway system.

I don't mean to be a complete downer about AT&T's efforts here. We're going to be hearing a lot about e-health and smart cities over the next few years, as we've been hearing about them for the past several years. But it's a slow build and a heavy lift to get there, and we may not see concrete results for several more years. But that doesn't mean it isn't worth doing.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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