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T-Mobile 'Advanced Messaging' Beefs Up Texting

 & Sascha Segan Former Lead Analyst, Mobile

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T-Mobile today announced that it's improving texting with "advanced messaging," which adds read receipts, real-time chat, and large file support to SMS through a standard called Rich Communication Services.

In other words, it makes texting a lot more like Facebook Messenger, WhatsApp, Google Hangouts, or your favorite third-party messaging service.

According to a blog post from T-Mobile CTO Neville Ray, Advanced Messaging will work by default, won't require any downloads or third-party apps, and will interoperate with other global carriers using the RCS "joyn" standard. It's starting on the new Samsung Galaxy Grand Prime phone, but will come to the Galaxy S5 and S6 through a software update. "Nearly a dozen more hot devices will come with Advanced Messaging this year alone, and, in the future, we expect it will be a standard feature on new smartphones sold," the post says.

If you combine SMS text messaging and MMS picture messaging, carrier-controlled messaging has declined slightly from its peak in 2012, according to CTIA, the wireless industry trade group. Meanwhile, third-party messaging apps such as Facebook, WhatsApp, Kik, Snapchat, Viber, and Apple's iMessage, known as "over the top" or OTT messaging apps, have been booming. These apps typically offer richer and more colorful experiences, but they're closed ecosystems out of the carriers' control.

RCS is the carrier-run alternative. It's often linked with voice-over-LTE (VoLTE), but doesn't require it. The global carrier consortium known as the GSMA has been pushing RCS under the "joyn" brand since 2012, but it's gotten very little uptake. MetroPCS, now part of T-Mobile, launched RCS with fanfare in 2012, but then didn't do much with it. It forced users to download a third-party client from Google Play, which few did. Sprint also half-heartedly offered an RCS-compatible downloadable third-party client in 2013, at which point wireless analyst Dean Bubley termed RCS "an undead Zombie technology ... we've still got a few lonely operators kicking over its rotting corpse at the moment."

The GSMA claims 41 operators in 32 countries are running RCS, but that number is immediately in question because it includes Sprint's "messaging plus" app that few people downloaded, which Sprint hasn't discussed in years. The Google Play entry for the Messaging Plus app, which appears to be globally available across all carriers, shows it has fewer than 5 million downloads. Sprint alone has approximately 57 million customers, almost all of whom use text messaging.

T-Mobile's RCS will be quite different, because it will be the default. It'll be the first carrier in the U.S. to replace the standard Android messaging app with an RCS-compatible implementation.

"It's not an app at all.  It's built right in, just like SMS or MMS are. Preloading an over-the-top messaging app and calling it RCS is easy.  The hard part is making it work across all networks and devices," a T-Mobile spokeswoman said.

There we get to the so far unrealized promise of RCS. SMS is still used because it's everywhere; you don't have to wonder about what carrier or what type of phone your friend is using. RCS on T-Mobile will be the most-used implementation yet, because it'll be the default. But it'll only be able to face down its OTT rivals if T-Mobile can get all the other carriers on board.

We'll have a review of the new T-Mobile RCS phones and messaging suite soon.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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