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Symantec's pcAnywhere Woes May Be Worse Than We Thought

 & Damon Poeter Reporter

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Symantec advised users of its compromised pcAnywhere software to disable the remote-access tool about a month ago, but a security firm said this week that as many as 200,000 computers out in the wild may still be exposed to hijacking by hackers, including some 5,000 systems used to collect and process credit card data.

UPDATE: Rapid7 contacted PCMag Friday to clarify its findings: "Upon reviewing the research that was conducted on the risk associated with pcAnywhere, Rapid7 has discovered an inaccuracy with the details it provided ... The correct wording should have been that 140,000 to 200,000 pcAnywhere systems are 'exposed' but not necessarily 'vulnerable' as originally suggested. Of those, approximately 140,000 are TCP based and vulnerable to the latest exploit released for pcAnywhere, which does not currently have a fix associated with it, but so far is just a denial of service flaw.

Symantec first advised pcAnywhere users to uninstall the software in late January after an anonymous party published the software's 2006 source code on the Internet. The security software vendor then issued patches for versions 12.0, 12.1 and 12.5 of the product, which enables users to remotely access their PCs from other computers and devices.

The security software vendor said at the time that customers who patched their software with those updates should be protected from possible attacks stemming from the hackers' access to the source code, which security experts warned could include remote commandeering of vulnerable computers.

But weeks after the patches were issued, Rapid7, a Boston-based a vulnerability management and penetration testing company, reported that it had identified between 150,000 and 200,000 PCs running unpatched versions of pcAnywhere after scouring the Internet this past weekend.

Between 3,450 and 5,000 of those systems were also running point-of-sale software that's often used by small businesses in computers tied to cash registers, according to Rapid7.

Meanwhile, an anonymous security researcher posting on the InfoSec Institute website reported Wednesday that even patched versions of pcAnywhere may be vulnerable to attack.

The researcher claimed that "core functionality in the product has and continues to exist today from the same code used for years," adding, "[f]rom the included design plans for 12.5 (current shipping version) there were no plans for an entire code base rewrite, and developer resources were kept to the same budgeted man hours for the previous release. 12.5 is simply a continuation of this same code base."

The InfoSec poster went on to issue a chilling warning for users of even a patched version of the software.

"For hackers, the sky is the limit as hackers now have all of the juicy details of the pcAnywhere product as well as accompanying source code for all related components," the anonymous researcher wrote. "PcAnywhere is now pcEverywhere."

About Our Expert

Damon Poeter

Damon Poeter

Reporter

Damon Poeter got his start in journalism working for the English-language daily newspaper The Nation in Bangkok, Thailand. He covered everything from local news to sports and entertainment before settling on technology in the mid-2000s. Prior to joining PCMag, Damon worked at CRN and the Gilroy Dispatch. He has also written for the San Francisco Chronicle and Japan Times, among other newspapers and periodicals.

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