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How Has Samsung Sold 5 Million Galaxy Notes?

 & Sascha Segan Former Lead Analyst, Mobile

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Updated 12:40 PM to reflect a new Samsung statement that 5 million notes were sold, not just shipped. 

Sometimes I'm wrong. It happens to everyone. And it looks like I must be wrong about the appeal of Samsung's Galaxy Note, the 5.3-inch "phablet," because Samsung announced today that it has sold 5 million Galaxy Note phones around the world.

"The 5M figure is global channel/retail sales of Galaxy Note, rather than shipments," a Samsung rep told PCMag.com in an email.

The success of the Galaxy Note throws ergonomics out the window. It tells us that it actually doesn't matter if a handheld is comfortable to hold, as long as it does something unique and interesting. With its 5.3-inch screen, the Galaxy Note is awkward to hold; you have to fidget it around in your palm to use it. But the big screen is very good for playing videos, and Web pages are easy on the eyes when they're blown up to that size. I've heard that the Galaxy Note is doing well with older users who prefer larger text sizes.

Of course, I've also said touch screens deny our physical selves. I don't think you can throw millions of years of evolution out the window. We have evolved as creatures with hands, designed to manipulate tools that fit into those hands. We've also evolved as beings with five senses, and the fact that touch-screen keyboards deny one of those senses - there is no way to feel the damn keys - has always irked me.

The Galaxy Note is imitating a physical object, a pocket notepad, but it does so poorly. Its S Pen is pressure-sensitive, but it skids along the screen rather than biting into paper; feeling the bite of pen on paper is how a lot of us are able to take notes without looking at what we're writing.

There's definitely room for pressure-sensitive, artists' and writers' tablets in the market. I have much higher hopes for Samsung's Galaxy Note 10.1, which puts the pressure-sensitive S Pen technology into a tablet the size of a sketchpad. Engadget's recent Galaxy Note 10.1 preview has me a bit worried, but I'm hoping Samsung will work out any software bugs before launch.

I'm also worried that the Galaxy Note's success will encourage more manufacturers to build giant beast-phones like the HTC Titan and Samsung Galaxy Nexus. With their 4.7-inch screens, these phones aren't as silly as the Galaxy Note, but they can still be awkward to use in one hand, as I found when surveying PCMag editors' thumb sizes (see slideshow below).

Research firm Strategy Analytics said recently that smartphone owners want devices with screens between 4 and 4.5 inches, and I agree. Those screen sizes offer a great balance between portability and viewability, and I think one of the reasons so many Android phones have been big hits at the 4-inch and 4.3-inch screen sizes is that they're not only relatively easy to build, they're natural to hold.

But it's safe to say this news about 5 million Galaxy Notes is rocking my world. Why do you think millions of people have jumped on the phablet bandwagon? I'd love to know your opinions.

For more, see Samsung 'Not Doing Very Well' in Tablets, But Eyeing New Options.


 

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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