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Twitter Further Cracks Down on Abusers

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Take note, Twitter users. Threats of violence will not be tolerated on the site.

The microblogging service on Tuesday announced it has extended its violent threats policy to explicitly prohibit "threats of violence against others or promot[ing] violence against others." Previously, the prohibition was limited to "direct, specific threats of violence against others."

"Our previous policy was unduly narrow and limited our ability to act on certain kinds of threatening behavior," Twitter's Director of Product Management, Shreyas Doshi, wrote in a blog post. "The updated language better describes the range of prohibited content and our intention to act when users step over the line into abuse."

Twitter is also beefing up its efforts on the enforcement side. From now on, the company's support team will be able to lock users out of their accounts for specific periods of time. Those who get locked out may be asked to complete additional tasks to resume using Twitter, like verify their phone number and delete offending tweets.

"This option gives us leverage in a variety of contexts, particularly where multiple users begin harassing a particular person or group of people," Doshi wrote.

Finally, Twitter has also begun testing a new feature designed to help limit the reach of abusive tweets. The feature takes into account a range of signals that frequently correlate with abuse — such as the age of the account itself, and the similarity of a tweet to other content that has been flagged as abusive in the past.

"It will not affect your ability to see content that you've explicitly sought out, such as Tweets from accounts you follow, but instead is designed to help us limit the potential harm of abusive content," Doshi wrote. "This feature does not take into account whether the content posted or followed by a user is controversial or unpopular."

The changes come after Twitter CEO Dick Costolo earlier this year admitted that the company sucks at dealing with abusive trolls, but promised to do something about it. Since then, Twitter has also streamlined the process of reporting harassment and overhauled how it reviews reports of abuse.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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