PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

iPhone 6 Off to Strong Start, iPad Sales Hit 'Speed Bump'

 & Chloe Albanesius Executive Editor, News

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Apple's new iPhone lineup is already paying off for the company, which reported positive results today and prompted Tim Cook to declare that he has "never felt so great after a launch before."

In the quarter ending Sept. 27, which included a two-week period during which iPhone 6 and 6 Plus were available to order and purchase, Apple sold about 39.3 million iPhones. That's up from 35.2 million during the previous quarter and 33.7 million from the same time period last year.

"Our fiscal 2014 was one for the record books, including the biggest iPhone launch ever with iPhone 6 and iPhone 6 Plus," Tim Cook, Apple's CEO, said in a statement. "With amazing innovations in our new iPhones, iPads and Macs, as well as iOS 8 and OS X Yosemite, we are heading into the holidays with Apple's strongest product lineup ever. We are also incredibly excited about Apple Watch and other great products and services in the pipeline for 2015."

During a conference call with reporters, Cook said Apple is working through a backlog of iPhone orders, a "huge" number of which are likely going to buyers who were waiting for Apple's larger iPhones before they upgraded.

"I would expect that to go on for some period of time because you have people that time out of contracts at different time," Cook said, though first-time smartphone buyers - and those making the switch from Android - are also likely part of the puzzle, too.

It's early days for the iPhone 6 lineup, though, so "it's going to take some period of time" before the full picture shakes out, but "I've never felt so great after a launch before," Cook said.

Earlier today, Apple released iOS 8.1, which activates Apple Pay on the iPhone 6 and 6 Plus. When asked about the business plan for Apple Pay, Cook said that Cupertino sought to create a service that provided ease of use, security, and privacy.

"Many people who have entered mobile payments are doing so in a way that they want to monetize the data that they collect from customers," Cook said, in a dig at Google. "We think customers in general do not want this; they want to keep that data private."

Apple does not charge participating merchants for using Apple Pay; instead, banks pay an undisclosed fee.

"We see it as an incredible service that is the most customer-centric mobile payment system that there is," Cook said. "We're very proud of it and can't wait to sign up more retailers and extend it around the world."

Slumping iPad Sales
As for iPad, Apple sold 12.3 million tablets, down from 13.3 million during the previous quarter and 14.1 million a year ago.

Cook acknowledged the "negative commentary" surrounding declining iPad sales, but he said Apple looks at iPad sales overall rather than in 90-day, quarterly chunks.

Overall, Apple has sold 237 million iPads since 2010, which is twice the number of iPhones sold during the first four years of the smartphone being on the market. Cook said Apple views its iPad sales numbers "as a speed bump, not a huge issue."

"That said, we want to grow," he said. "We don't like negative numbers."

One of the things potentially affecting iPad sales is upgrade rates. "People hold on to their iPads longer than they do a phone," he said. "We've only been in this business for four years, [so] we don't really know what the upgrade cycle will be for people."

But "people do respond to us doing great products, and we feel really great about what we did last week" with the launch of the iPad Air 2 and iPad mini 3.

"There are obvious cannibalization things that are occurring," he said, suggesting that some shoppers are probably choosing between an iPad or Mac and an iPhone and iPad. "I'm fine with that," Cook said.

"iPad has a great future," he insisted. "I'm very bullish over where we can take iPad over time, so we're continuing to invest in the product pipeline, [and] we're continuing to invest in distribution."

For more, check out PCMag's Hands On With the Apple iPad Air 2.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

Read full bio