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Tim Cook Outlines Apple's Privacy Policy in Open Letter

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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As Apple prepares to step into new territory like mobile payments and health tracking, the company is getting more transparent about its data collection and privacy policies.

Just a day before the iPhone 6 and 6 Plus officially hit store shelves, Apple on Thursday published a new section on its website explaining how it handles your personal information, what it collects, and why.

"We don't build a profile based on your email content or Web browsing habits to sell to advertisers," CEO Tim Cook wrote in a note on the site. "We don't 'monetize' the information you store on your iPhone or in iCloud. And we don't read your email or your messages to get information to market to you. Our software and services are designed to make our devices better. Plain and simple."

"Security and privacy are fundamental to the design of all our hardware, software, and services, including iCloud and new services like Apple Pay," Cook said. "We believe in telling you up front exactly what's going to happen to your personal information and asking for your permission before you share it with us."

He added that one "very small" part of Apple's business — iAd — does serve advertisers, but also supports a free iTunes Radio service. Apple iAd does not, however, get data from the Health or HomeKit apps, Maps, Siri, iMessage, your call history, or any iCloud service like Contacts or Mail.

Cook also addressed questions about Apple's involvement with the NSA. "I want to be absolutely clear that we have never worked with any government agency from any country to create a backdoor in any of our products or services," Cook said. "We have also never allowed access to our servers. And we never will."

Apple promised to provide updates at least once a year, as well as whenever it makes significant changes to its policies.

The move comes after Apple this week extended two-factor authentication to iCloud. That came after a celebrity photo scandal, in which nude images of Hollywood stars pulled from their iCloud accounts were posted to the Internet, though Apple was reportedly working on the two-factor update prior to the leak.

The company also this week received a letter from Connecticut Attorney General George Jepsen asking for a meeting to discuss concerns over how the new Apple Watch collects information and what kind of data it stores.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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