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AT&T Will Keep Your Grandma Out of the Nursing Home

 & Sascha Segan Former Lead Analyst, Mobile

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LAS VEGAS—AT&T's Digital Life wasn't just a home-security one-hit wonder. At the CTIA Super Mobility Week trade show, AT&T announced the next stage in its attempt to take over the smart home market: Digital Life Care, a bunch of services and sensors designed to keep caregivers in touch with their elderly relatives' needs.

"We're giving the option to the aging population to remain independent and stay at home longer versus having to go to some sort of assisted living," Kevin Petersen, president of AT&T's Digital Life unit, said.

Digital Life Care is designed for "informal caregivers," in other words, children who want to keep an eye on their relatives' health without moving in with them or shunting them off to assisted living. It won't actually take care of them, but it'll alert the caregivers to whether or not the elderly folks are taking care of themselves.

The sample Digital Life Care room I saw (in the photo, with me taking the photo in the photo) was studded with sensors. If a person opened a drawer next to the bed, for instance, the bedside light would turn on. If she opened her medicine cabinet, a text message would be sent to her relatives saying that she'd taken her medicine. A sensor on a faucet could tell if it was left running. A sensor next to the bed could tell if Grandma doesn't get out of bed in the morning.

Digital Life Care will need to be installed by a professional installer; you can't just buy a bunch of sensors and hook them up, the AT&T reps said. That may bring up the cost. The service is being trialed in Dallas and Atlanta for a 2015 launch.

Digital Life: Just The Beginning
Digital Life is "a platform that's extensible to other areas," the new CEO of AT&T Mobility, Glenn Lurie, said at the event. Home security came first; now the sensor-studded home helps caregivers.

"We're adding devices, we're adding advanced monitoring and alert notification type capabilities," Petersen said.

Along with new uses, AT&T is looking at new markets for Digital Life, he said. The brand will expand internationally thanks to a partnership with Telefonica, for instance.

"People want to have a connected life," Lurie said.

 

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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