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Apple Blames iPhone 5s Battery Drain on 'Manufacturing Issue'

 & Chloe Albanesius Executive Editor, News

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Apple this week acknowledged that a small batch of iPhone 5s devices include a problem that can affect the phone's battery life.

"We recently discovered a manufacturing issue affecting a very limited number of iPhone 5s devices that could cause the battery to take longer to charge or result in reduced battery life," Apple said in a statement. "We are reaching out to customers with affected phones and will provide them with a replacement phone."

Cupertino did not elaborate on just how many phones were affected.

On the Apple forums, there are several posts from 5s customers complaining about battery life, though it's not immediately clear if they are among those who are affected by this particular manufacturing issue.

"I noticed that the battery drains too fast on the 2 days old phone," one user wrote last week. "When i go to sleep i put alarm on, close all apps, switch off the sound, put the device in airplane mode. When i wake up, 8h, the battery drains 10% or more."

"I bought iphone 5-s on 25 October . I restored my phone from icloud backup but i noticed that my phone battery is draining so quickly even less than or [similar] to its predecessor iphone 5," another user wrote.

On the Apple website, the company says the 5s should get an average of 10 hours of talk time on 3G, up to 250 hours on standby, 8 hours of Internet use on 3G, and up to 10 hours on LTE and Wi-Fi. It should also have up to 10 hours of video playback and 40 hours on audio playback.

In the wake of the iOS 7 launch, there were also reports of battery drain for those who upgraded their old iPhones to the new mobile OS. The same thing happened in Nov. 2011, when Apple released an iOS 5 update that fixed a battery-draining bug.

For more, check out 7 Tips to Save iPhone Battery Life, as well as PCMag's full review of the iPhone 5s and the slideshow above.

Editor's Note: This story was updated at 10:55 a.m. ET.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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