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HP Chromebook 11 Pulled From Stores Due to Over-Heating Chargers

 & Chloe Albanesius Executive Editor, News

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The HP Chromebook 11 has been removed from store shelves and Google Play amidst concerns about overheating chargers.

"Google and HP are pausing sales of the HP Chromebook 11 after receiving a small number of user reports that some chargers included with the device have been damaged due to over-heating during use," HP and Google said in a statement.

HP urged existing Chromebook 11 owners not to juice up their devices with the chargers that came with the device. "In the interim they may continue using their HP Chromebook11 with any other Underwriters Laboratories-listed micro-USB charger, for example one provided with a tablet or smartphone. We apologize for the inconvenience," HP said.

HP said it is working with the Consumer Product Safety Commission to figure out the best course of action.

The Chromebook 11 is currently listed on Google Play as "out of inventory."

The "Buy now" links to Amazon and Best Buy from Google Play, meanwhile, now go to dead links, while the HP link redirects to a generic landing page.

"HP and Google asked Best Buy to remove the HP Chromebook 11 from our shelves," a Best Buy spokeswoman confirmed.

HP unveiled the colorful Chromebook 11 just last month. It sold for an affordable $279.99, with a bright-colored plastic design that concealed a premium thermal-bonded magnesium chassis. The color combinations included several white designs accented with a rainbow of colors (variations on Google's blue, red, yellow and green), but a basic black option was also available.

For more, check out PCMag's full review and the slideshow above.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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