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First Kindle Fire Update Expected in Two Weeks

 & Chloe Albanesius Executive Editor, News

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Amazon on Monday confirmed that its Kindle Fire tablet will receive its first update before year's end.

"As with all of our products, we continue to make them better for customers with regular software updates," a spokeswoman said in a statement. "In fact, in less than two weeks, we're rolling out an over-the-air update to Kindle Fire that will improve performance, touch navigation, and give customers the option to choose what items display on the carousel."

Amazon said today that the company has "sold millions" of Fire tablets since pre-orders started in late September, though it did not provide a specific number.

"Kindle Fire is the most successful product we've ever launched," the spokeswoman said.

News of the update was first reported by the New York Times, which also said the Fire is "less than a blazing success," pointing to "disgruntled" users who are returning the device.

According to the Times, complaints included: no external volume control; an overly sensitive off switch; long load times on Web pages; and the lack of a privacy setting.

The paper also cited research from analyst Jakob Nielsen, who slammed the Fire's form factor in a recent blog post. PCMag's Sascha Segan, however, said in a response column that he "disagreed passionately."

"Nielsen's claim that a 7-incher feels heavier than a 10-inch tablet is downright insane, and his issues with Web browsing seem to be about familiarity: of course if you're used to a 10-inch device, pages will look small on a 7-inch device," Segan wrote. "Once you get used to the 7-inch form factor, you zoom in and out of elements you want to view, just like on a phone."

Did you buy the Kindle Fire? What do you think? Any complaints? Let us known in the comments.

For more, see PCMag's full review of the Kindle Fire and the slideshow below.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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