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Hands On With the Nokia Lumia 800 and 710

 & Sascha Segan Former Lead Analyst, Mobile

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LONDON—Don't expect the unexpected here. Nokia's two new Windows Phones are elegant, to be sure, but they're not huge departures from Microsoft's universally mandated Windows Phone experience. They also may not be coming to the United States.

Of the two, the new flagship Nokia Lumia 800 is surely the more striking. As expected, it uses the colorful polycarbonate body of the Nokia N9. In black, it's handsome. In blue or magenta, it really jumps out at you, and doesn't look like the other phones you're likely to see at your local cell phone store. Nokia makes the color wrap around the edge of the phone, so it comes at you from all directions. It's lovely.

The Lumia 800 has a 1.4-Ghz processor and a 3.7-inch, 800-by-480 AMOLED "ClearBlack" display; that's the same beautiful screen as on the N9, but a faster processor. Images look sharp and colors look very rich. The phone zipped through Windows Phone apps, which are generally pretty processor-efficient anyway. Bouncing from the People hub to Nokia's weird electronic music selection in Zune, I didn't see any slowdowns, and the Live Tiles flipped swiftly.

The software experience is the same on the cheaper Nokia Lumia 710, but the hardware isn't nearly as luscious. The Lumia 800 feels like it's made of some space-age material; the Lumia 710 feels like plastic. Where the 800's Windows action buttons are touch buttons, the 710's are a physical bar divided into three segments. The 710's body and screen also seemed to attract finger grease more easily than the 800. On the other hand, it comes in white, which the 800 doesn't. And the 710 has removable covers, which will come in black, white, blue, fuschia, and yellow.

The 710 has the same 1.4-Ghz processor as the 800, so applications zoomed along just as well. Nokia's demo phones had the new Nokia Drive navigation app loaded, but not the new Nokia Music or ESPN apps. Nokia Drive has beautiful 3D maps, but I couldn't test the directions feature as the phones weren't connected to the Internet.

The Nokia 800 and 710 are a start. They're a good start. I'm having trouble being excited about them because Nokia CEO Stephen Elop said no Nokia Windows Phones are coming to the U.S. until next year, and Nokia U.S. president Chris Weber hinted that our phones may not be these ones.

But if our phones have the design elegance and standout look of the Nokia 800, the company really has a chance. HTC has trumped Nokia's play for an elegant, low-cost white Windows Phone with the Radar, whose metal body feels classier than the 710.

The higher-end Windows Phones in the U.S. are generally gray or black slabs, though, leaving something like the 800 (especially with its free navigation app) a real opening. When the Samsung Focus S, likely the most successful of the next round of Windows Phones, hits the U.S., shoppers are going to have trouble telling the difference between it and a range of similar black-slab Android phones. The Nokia 800—or whatever succeeds it—won't have that challenge.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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