PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Amazon Cloud Outage Hits Netflix, Foursquare

 & Chloe Albanesius Executive Editor, News

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

In the same week that a lightning strike in Dublin knocked out service for some European users of Amazon and Microsoft's cloud services, Amazon also suffered a stateside cloud outage that affected popular services like Foursquare, Reddit, and Netflix.

According to Amazon's service dashboard, the company's Elastic Computer Cloud (EC2) and Relational Database Service (RDS) experienced a service disruption in Northern Virginia yesterday around 10pm Eastern time. Service for both services was restored just after 11pm, but not before impacting some of its high-profile users.

"We're aware that some members are experiencing issues streaming movies and TV shows. We’re working to resolve the problem," Netflix tweeted last night. The problems were resolved about two hours later.

Last night, Reddit also reported "issues communicating with Amazon EC2," and tweeted later that " Amazon's US-EAST data centers have all dropped off the internet." Reddit was back online about 11 hours ago, but at that point, Reddit said it had not yet hard any updates on the situation from Amazon.

"We're currently down due to the Amazon EC2 outage," Foursquare also tweeted last night. The service was back online just after 11pm.

Photo app Instagram also experienced some downtime, the company said last night.

According to CRN, the issues happened after Amazon network traffic was "executed incorrectly." Instead of shifting to another router, traffic went to a lower-capacity network, taking down servers in Northern Virginia.

Also this week, a lightning strike near an Amazon data center in Ireland caused an explosion and fire that knocked out utility service and left it unable to start its generators, resulting in a total power outage. Microsoft's hosted online services were offline for about four hours, preventing access to its services for that time, based on a "power issue."

Amazon experienced a more widespread cloud outage back in April.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

Read full bio