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Sprint Dumps 'One Up' Early Upgrade Plan

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Sprint in September followed the lead of T-Mobile, AT&T, and Verizon, announcing One Up, an early upgrade plan that lets customers trade in their phone every 12 months rather than two years. But just four months later, Sprint has quietly announced it is killing off the plan.

"Heads up! Sprint One Up was retired on Jan. 9, 2014," Sprint wrote in a note on its website. The company is now pushing customers to its new "framily" plan.

The now-defunct One Up plan let customers get a new device with no down payment and pay it off in monthly installments over the course of 24 months. After 12 consecutive payments, customers could then hand in their current device for a new one. As part of the plan, customers were entitled to a $15 per month service discount.

Those who purchased their device under the One Up program before Jan. 9 will still receive a $15 monthly service discount off Unlimited, My Way, and My All-in plans, Sprint said. The discount will be suspended after your next upgrade or if you change plans.

Meanwhile, Sprint's new Framily plan, unveiled at the Consumer Electronics Show last week, extends the concept of family plans to non-relatives. Customers can add up to 10 phone lines to one account to save money, with each person getting a separate bill. With the Framily plan, you can still upgrade early, but you'll first need to pay for unlimited data.

"We are always evaluating our programs and offerings to determine how best to meet the current needs of our customers," a Sprint spokesperson said in an email to PCMag. "We believe the new Sprint family plan offers our customers even greater value and even better options [than One Up] such as each family member having the ability to customize his or her own plan to meet their own individual needs."

The Framily plan starts at $55 per month for unlimited talk, text, and 1GB of data. That goes down by $5 per month for each person who joins, for a maximum monthly discount of $30 per line. Unlimited data, with the option for annual upgrades, is $20 per month per line.

Editor's Note: This story was updated at 1:35 p.m. with statement from Sprint.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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