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Hands On: HP TouchPad for AT&T

 & Sascha Segan Former Lead Analyst, Mobile

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What could goose the fortunes of HP's TouchPad tablet? How about official support from AT&T? The nation's biggest GSM carrier showed off a version of the TouchPad gussied up with a 1.5-Ghz processor and HSPA+ support at a Tuesday evening event.

The AT&T TouchPad works much like the Wi-Fi-only model we reviewed, which we called the best non-iPad tablet. It has a few differences. There's a SIM card slot in the top: push on it and the SIM tray pops out. Similarly, there's an HSPA+ signal indicator in the status bar, and a new AT&T Communication Manager app with a long, skinny progress bar showing how close you're coming to your data cap for the month. (See them in the slideshow below.)

The 1.5-Ghz processor should give this TouchPad a boost over the Wi-Fi-only model's 1.2-Ghz unit, but sadly, I found this TouchPad to have some of the problems many people have cited elsewhere. In the hands of Ovum analyst Jan Dawson, the TouchPad's scrolling juddered and it took a noticeable while to render our PCMag.com home page.

Performance will be significantly improved by a software update coming within a few weeks, our HP demonstrator said.

The new model also has 32GB of internal storage and built-in GPS, which should enable driving applications that the original, GPS-less TouchPad can't pull off. AT&T claims the tablet is "4G," by which they mean HSPA+ 21, not the carrier's upcoming LTE network. In our Fastest Mobile Networks tests this year, we found T-Mobile's HSPA+ 21 network to be the second-fastest after Verizon's LTE system; AT&T hadn't turned on much HSPA+ 21 around the country when we tested in May.

AT&T seems committed to giving WebOS a chance. AT&T emerging devices vice president David Haight said that he thought there was room for a third player beyond iOS and Android in the tablet space. AT&T seems to have voted against the BlackBerry Playbook for now, so that leaves WebOS. AT&T is so far the only U.S. carrier to sell the HP Veer, the most recent (deeply flawed) WebOS phone. So far HP's flagship phone, the Pre 3, is totally missing in action, with no carrier admitting it will sell the device.

HP and AT&T didn't give a price or release date for the new TouchPad, except to say it's coming out by the "back to school" time.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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