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AT&T: We're Reviewing, Not Blocking BlackBerry Bridge

 & Sascha Segan Former Lead Analyst, Mobile

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BlackBerry Bridge, the software needed to get email on a BlackBerry PlayBook tablet, was bound to be controversial. By tying the PlayBook to a BlackBerry smartphone, it not only pipes over email and messages, it lets the PlayBook get on the Internet for free. That function, known as "tethering," is something for which carriers like to charge extra.

When users saw that AT&T doesn't allow its BlackBerry owners to download Bridge, the Internet went wild: was AT&T banning Bridge because of the tethering? Fortunately, it looks like the answer is no.

"AT&T is working with RIM to make the BlackBerry Bridge app available for AT&T customers. We have just received the app for testing and before it's made available to AT&T customers we want to ensure it delivers a quality experience," AT&T spokesman Seth Bloom said in an email.

So RIM's sin isn't free tethering, but rather the rushed way the PlayBook has come to market. When we got our review PlayBook, it lacked Bridge entirely, and RIM seems to be frantically updating and patching the tablet's software.

This illustrates a problem everyone but Apple seems to have, which I explained in a column last week: other than Apple, every other mobile device's manufacturers' updates often get held up by carriers' slower approval processes. It's interesting to see how in this case, the problem even applies to a Wi-Fi only product that, at first glance, doesn't have much to do with carriers. By requiring Bridge, of course, RIM dragged the carriers back into the mix.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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