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Microsoft: Don't Use 'Homebrew Solutions' to Force WP7 Update

 & Chloe Albanesius Executive Editor, News

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Microsoft on Wednesday cautioned against using "homebrew solutions" to force an upgrade for Windows Phone 7 devices.

"As an engineer and a gadget lover, I totally understand the impulse to tinker," Microsoft's Eric Hautala wrote in a blog post. "But my strong advice is: wait."

Microsoft is currently rolling out an upgrade to Windows Phone 7 devices that will bring features like cut and paste functionality. The two-part update started in late March. The first one updates the device registry, while the second update adds the meatier features like cut and paste, improved marketplace search, a fix for increased data consumption related to Yahoo Mail, and different background images while connected to Wi-Fi.

But the roll-out is slow-going. The upgrade is currently being delivered to the Dell Venue Pro and HTC HD7. But the HTC Surround, LG Quantum, and Samsung Focus are in "testing" mode— the first of three stages before a phone gets the upgrade, according to the Web site Microsoft set up to track the rollout.

Faced with these delays, the developer behind the short-lived ChevronWP7 jailbreak for Windows Phone 7 recently posted a new hack that let you bypass Microsoft and carriers to update your mobile operating system.

Hautala warned against this. "If you attempt one of these workarounds, we can't say for sure what might happen to your phone because we haven't fully tested these homebrew techniques," he wrote. "You might not be getting the important device-specific software we would typically deliver in the official update. Or your phone might get misconfigured and not receive future updates."

There's also the possibility that "your phone might stop working properly," he wrote. "Bottom line: unsupported workarounds put you in uncharted territory that may void your phone warranty."

On the international front, Hautala said the update is now rolling out to customers of O2 and SFR in Europe, while Telstra customers in Australia are now receiving an earlier, more minor update.

If you have received the update and are receiving error 800705B4, meanwhile, "first try deleting the history files for Internet Explorer Mobile, Maps, and Search (this article provides step-by-step instructions)," Hautala said. "If you've tried that and still can't install the update, then use the new Windows Phone Support Tool we've created."

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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