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FTC Investigating Apple, Google In-App Purchases

 & Chloe Albanesius Executive Editor, News

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The Federal Trade Commission is looking "closely" at the issue of in-app purchases, particularly those that are not transparent about how they charge consumers for their activity.

"Let me assure you we will look closely at the current industry practice with respect to the marketing and delivering of these types of applications," FTC Chairman Jon Leibowitz wrote to Rep. Edward Markey, a Massachusetts Democrat, in a letter released Tuesday.

Earlier this month, Markey and Sen. Amy Klobuchar of Minnesota penned a letter to the FTC asking the agency to examine in-app purchases from Google and Apple and whether or not consumers are being unfairly charged. They cited an article from the Washington Post that discussed parents who were shocked to find that their kids were racking up charges via in-app purchases.

"I am concerned about how these applications are being promoted and delivered to consumers with respect to children, who are unlikely to understand the ramifications of in-app purchases," Markey wrote at the time.

Markey asked if the FTC has taken any action regarding in-app purchases, and requested that the agency provide the public with information about how apps work.

In his February 15 response, Leibowitz said "we fully share your concern that consumers, particularly children, are unlikely to understand the ramifications of these types of purchases."

The FTC, Leibowitz said, is working to ensure that the agency "has the tools necessary to respond to the growth of mobile commerce and conduct mobile-related investigations."

Leibowitz pointed to one of the FTC's recent cases, which accused marketing company Reverb of deceptively endorsing gaming apps in the iTunes store.

In December, Capcom Interactive, creator of the Farmville-inspired Smurfs' Village app for iOS, agreed to post a warning about unexpected in-app fees after one young girl purchased more than $1,000 in Smurfberries, the game's currency.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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