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HTC Facebook Phones and Incredible S: Hands On

 & Sascha Segan Former Lead Analyst, Mobile

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BARCELONA -- HTC could have a hit on its hands with the ChaCha. One of HTC's new "Facebook phones," it combines a cute, unique design, a full keyboard and a dedicated Facebook button. I spent some time with the ChaCha, its friend the Salsa, and the HTC Incredible S today and I was pretty impressed.

Of the five phones HTC announced today, some form of the ChaCha and Salsa may come to AT&T; the Incredible S looks to be headed to T-Mobile. Sprint and Verizon typically get more highly customized HTC phones, but they won't be entirely left out.

For me, the ChaCha was the standout. Make of high-quality plastic with a very classy-looking white-and-silver design, the ChaCha has a slight bend in the middle that curves it towards your face, but isn't at all annoying or weird. It's a little cuddly.

The ChaCha's white front has a 2.6-inch, horizontal 480x320 screen and a keyboard of round keys that are well-separated and easy to press. The screen is very sharp and responsive, but I'm worried that not all third-party Android apps will be able to adapt to the unusual orientation. HTC had to edit its own Sense software to move its frequent-apps shortcut to the right side rather than the bottom, for instance. I didn't feel like the screen was cramped, though.

The ChaCha and Salsa both felt quite lively for 600Mhz phones. The phones are the same speed as the popular LG Optimus S/T/M/U and AT&T's HTC Aria; that processor can feel gummy or fine. Here, running Android 2.4 (yes, 2.4), it was fine. HTC confirmed that Android 2.4 is Gingerbread; the rep I spoke to said it doesn't have many differences from 2.3.

All I can confirm about the Facebook button is that it works. When you press it, it throws pretty much anything you're doing to Facebook. The phone I was testing didn't have an Internet connection, so there wasn't much Facebooking going on.

The Salsa is less impressive than the ChaCha, at least to me. Yes, it has a larger screen. But it looks like an HTC Aria with a Facebook button tacked on the bottom. The Aria is a fine phone, of course. But the ChaCha's keyboard and quirky bend say "chat! type! share!" and the Salsa says, to me, "I'm a phone that somebody pasted a Facebook button on." One thing that struck me about both phones was how light they felt. Yes, they all had batteries in them, but still, I felt like I had to check. HTC's entire new lineup is feather-light.

I also spent some time with the HTC Incredible S, which may be coming to T-Mobile. The imminent arrival of the Incredible S may also explain why it's running Android 2.2.1 instead of Android 2.4.

The Incredible S doesn't look quite like Verizon's Incredible; the contoured back only has one level of contouring, instead of three. But otherwise this is quite like Verizon's successful phone: a sleek, finished, soft-touch black Android phone with great performance and HTC's very attractive Sense UI extensions. I miss the little red ring around the camera, though.

The Incredible S doesn't break any new ground overall. But it will bring T-Mobile a high-end Android phone with HTC Sense and an 8-megapixel camera. It's a slight upgrade to the MyTouch 4G. It will probably make more of a splash in countries that didn't have the myTouch.

The Incredible S does have one very neat feature: when you rotate the phone, the little touch buttons at the bottom rotate, too. The touch-button area is actually an LCD screen; someone could hack it to display any image, or to display alerts like on the Samsung Continuum.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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