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Hands-On with INQ's New Facebook Phones

 & Sascha Segan Former Lead Analyst, Mobile

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INQ co-founder Ken Johnstone really doesn't want us to call the new INQ Cloud Touch and INQ Cloud Q "Facebook Phones." But we will anyway. The British mobile company's latest smartphones are as close as anyone is going to see to official Facebook phones anytime soon.

"Obviously we've got a longstanding relationship with Facebook and we want all INQ phones to deliver a very pure Facebook experience," Johnstone said. "We work closely with their designers."

Of course, this is all said with a bit of tongue in cheek. A great Facebook experience has made INQ's name in the countries where these "social mobile" phones are sold, but INQ doesn't want to be seen as subservient to the social media giant.

The new INQ Cloud Touch and INQ Cloud Q follow INQ's pattern of delivering high-quality, low-cost social-networking-focused phones. They're both Android 2.2 phones, based on the same 600Mhz Qualcomm 7227 platform as the popular low-end LG Optimus S/T/M/U alphabet soup. Johnstone said the 600Mhz processor provides enough power for social networkers, especially paired with Android 2.2. The phones have 320x480 screens, 5-megapixel cameras, Wi-Fi, FM radios, and 3G connectivity.

The devices just feel slick, like everything INQ has shown me in the past. The demo units they handed me felt solid for phones that will be free on contract in the UK, with hard, shiny paint that reminded me of automotive paint. In terms of fit and finish they made me think of those LG Optimuses again, and that's a good thing to think of.

The software on here is much, much more customized than LG's, though. It's not just about social networking. INQ's phones have custom power managers (with great, to-the-minute battery-life estimators), custom music players (Spotify is built in), and custom address books built on Facebook's social graph, so you see information from your most-liked friends first.

Oh, yeah. There's that Facebook again.

"We use Facebook's own engine at the heart of the phone," Johnstone said. "When Facebook do roll out new features—places might be a good example, or chat—our code will update without the user having to do anything… Facebook is part of INQ's DNA."

But, really, Facebook isn't all that's going on here. Take that music player: beyond Spotify, it can check in with your home computer on Wi-Fi and swap playlists over the air. The Wi-Fi client itself uses GPS trickery to automatically turn the Wi-Fi radio on when you get home or to the office and off when you leave, to save battery. And unlike some larger manufacturers, INQ is already talking about upgrading these Froyo phones to Gingerbread.

So—finally—can we call this the darn Facebook phone, Ken?

"To my knowledge, no one is working on an official Facebook phone," Johnstone said. "I'm not sure if Facebook would want a single Facebook phone being out there."

INQ's phones aren't currently sold in the US, but Johnstone said INQ is working as hard as they can to get a U.S. carrier to pick the devices up.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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