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AT&T Resets Unlimited Data for Select iPhone Users

 & Sara Yin Junior software analyst

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Are you an AT&T iPhone veteran who misses your unlimited data plan? Try sweettalking customer service.

Thanks to an "unadvertised loophole," as the Associated Press calls it, AT&T is letting wistful iPhone users who downgraded to capped plans last summer to switch back to an unlimited data plan for $30. AP interviewed two New Yorkers who managed to switch back after calling AT&T's customer service.

This only applies to those who owned an AT&T iPhone before June 2010, when the carrier scrapped the unlimited data offer for new users. Officially, there are only two limited plans: a $15/month 200MB plan and a $25/month 2GB plan.

A couple weeks ago I also downgraded to a limited plan so I could tether my iPhone to my laptop. After using it for a day, I asked AT&T to switch me back to my unlimited data plan and the rep did so without hesitation. I had to give up the tethering option, however.

AT&T hasn't publicly commented on the so-called loophole, but a spokesman was quoted as saying the company handles customers and situations individually.

Meanwhile Verizon said it plans to offer a $30 unlimited data plan to new iPhone customers when it launches the phone on February 10. With strong competition looming, it looks as though AT&T's customers hold the bargaining power for now.

This morning AT&T also pledged to improve its offering for Android users.

About Our Expert

Sara Yin

Sara Yin

Junior software analyst

Sara Yin is a junior analyst in the Software, Internet, and Networking group at PCmag.com, pouring most of her energy into app testing and security matters at Security Watch with Neil Rubenking. She lies awake at night pondering the state of mobile security (half-true). Prior to joining PCMag.com, Sara spent five years reporting for publications in New York City (Huffington Post), Hong Kong (South China Morning Post), and Singapore (Campaign Asia, Men's Health). Follow her on Twitter at @SecurityWatch and @sarapyin, or contact her the old school way: email. That's sara_yin AT pcmag.com.

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