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LG Quantum Windows Phone 7: Hands On

 & Sascha Segan Former Lead Analyst, Mobile

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The LG Quantum could be a quantum of trouble. The first Windows Phone 7 device with a full keyboard that will be sold through U.S. carrier stores, it has a balky sliding mechanism and a really bizarre keyboard layout that could kill its appeal.

Windows Phone 7 also just doesn't seem to be designed for phones with landscape-format, sliding keyboards yet. Too many of the Windows Phone 7 screens don't rotate, leaving you craning your neck to try to operate the phone at a 90-degree angle.

There's a lot to be said for a Windows Phone 7 with a keyboard. AT&T and LG said they would pitch the Quantum to businesses, where users will be digging into Windows Phone 7's excellent Microsoft Office capabilities.

But the Quantum may not be up to the task. I found the phones sliding mechanism to be sticky and grinding - it didn't glide, it didn't snap. It took some serious effort to push it the few inches to open.

And once it was open, it revealed one of the weirder QWERTY keyboards I've ever seen. At first, it seems fine - a four-row keyboard of flat but manageably clicky keys. But the shift key is a tiny little silver circle in the upper left hand corner. The upper left hand corner! The default position for a Shift key is held by an "äé" key, because in the United States, those letters are clearly used more often than the Shift key. Right? Wrong.

This is no LG Optimus S/T, that's for sure. With those low-end Android phones announced last week, LG put out simple, elegant, and solid-feeling products that look poised for rave reviews.

The sliding QWERTY form factor also puts Windows Phone 7 in a weak position because many Windows Phone 7 apps and "experiences" don't rotate into landscape mode. You're left navigating the main applications menu sideways, looking at a map sideways, or bidding on eBay while rotated 90 degrees. It's unacceptable. The Dell Venue Pro for T-Mobile at least solves the rotation problem by using a portrait-mode keyboard.

The rest of the Quantum's hardware is standard Windows Phone 7 stuff: the usual Qualcomm QSD8250 processor, HSPA 7.2 networking, Wi-Fi, and 5-megapixel camera. The Quantum has 16GB of on-board storage, which isn't expandable.

LG's contribution to the Windows Phone 7 software suite is Play To, which allows users to wirelessly stream videos, music, and pictures from the phone to DLNA-enabled TVs, stereos, Windows 7 PCs, and other consumer electronics devices. The problem with DLNA, though, is that nobody knows how to use the DLNA interfaces on televisions and stereos, no matter how easy-to-use the phones involved are.

The most interesting of AT&T's quintet of built-in apps is U-Verse Mobile, which will allow phone owners (even if they don't have U-Verse cable) to download and stream TV programs for a "small monthly fee." TV programs streamed just as smoothly on the Quantum as they did on the other Windows Phone 7 devices.

The LG Quantum will be available around "the holidays" for $199.99.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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