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NeatReceipts Neat Business Cards

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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 - NeatReceipts Neat Business Cards
3.5 Good

The Bottom Line

Neat Business Cards earns top honors for recognizing text on cards accurately and putting the information in the right fields, but stubs its toe on basic features such as batch processing and the ability to save the verification step for later.

Pros & Cons

    • Scans directly to Microsoft Outlook, Act!, and its own business-card program.
    • Highly accurate text recognition and parsing of fields.
    • No automatic document feeder.
    • Has to stop and wait to recognize each card before scanning the next one.

NeatReceipts Neat Business Cards Specs

Automatic Document Feeder: No
Business Card Score: 3.5 Out of 5
Ethernet Interface: No
Flatbed: No
Maximum Optical Resolution: 600 pixels
Maximum Scan Area: Business Cards
One-Touch Buttons: No
Scanning Options: Reflective
USB or FireWire Interface: USB

When I reviewed NeatReceipts Scanalizer earlier this year, I pointed out that the software side of the package includes a business-card module that's every bit as good as most dedicated business-card programs. That's a nice extra for a product that's designed primarily to scan, recognize, and manage receipts. But NeatReceipts, the company, has now come out with a new package that's focused on business cards. And Neat Business Cards ($199.95 direct) has even more going for it than you might expect.

NeatReceipts could have taken the business-card module from the Scanalizer program as is, combined it with a business-card scanner, and sold the result as a perfectly reasonable product that would stand up to the competition. Instead, the company says it enhanced the parsing engine, tweaking it for the specific task of recognizing business cards. More important, it took the idea of a business-card scanner to the next level, by letting you scan directly into two popular contact-management programs—Act! and Microsoft Outlook.

Like other business-card packages, Neat Business Cards comes with its own program for managing the contact information from scanned cards. Similarly, it lets you synchronize the data with another contact manager—although it's limited to syncing with Outlook and the online Plaxo service.

Unlike other business-card packages, Neat Business Cards comes with plug-ins for Outlook (2000 and later) and Act! (version 9 and later), so you can scan cards directly into either program. This won't help if you use another contact manager, such as Goldmine. But if you're one of the legions of people who use Outlook or Act!, Neat Business Cards gives you a simple way to get information off a business card and into the program you already use, without your having to learn an entirely new program or worry about synchronizing data. The package even bundles Act! 9.0, giving you a full-fledged contact manager if you don't already have one.

The hardware side of Neat Business Cards is a 600-pixel-per-inch color scanner that takes up hardly any more room on your desk than a stack of business cards. At 1.1 by 4.4 by 2.1 inches (HWD) and just 3.3 ounces, it's small even for a business-card scanner. It's also highly portable. You can easily take it with you on trips, scan cards while you still remember why you took each one, and add notes along with the cards. It even comes with a small travel case with room for both the scanner and included USB cable.

Setup is standard for a business-card scanner: Install the software and connect to a USB port, with the USB cable providing both a data connection and power for the scanner. I suspect most people will ignore the Neat Business Cards program and use the Outlook or Act! plug-ins, which show up as an extra toolbar in both programs. Insert a business card into the scanner's feed slot and choose the scan button in the toolbar. The plug-in will scan the card, recognize the text, and wait for you to make corrections. You can then choose an onscreen button to save the information, or save it and scan another card.

You can also use Neat Business Card software to manage your contact information. The software looks very much like the business-card module in Scanalizer, with the screen divided into four panes. One shows a list of contacts; a second shows details for the currently selected contact; a third lets you see the front or back of the card for the currently selected contact, or switch to an advanced search screen; and the fourth lets you list action items and notes for the currently selected contact.

As with other business-card scanners, there's no automatic document feeder, so you have to feed the cards manually. A scan button on the scanner itself works only with the main Neat Business Card program, not with the plug-ins.

There are some minor drawbacks, no matter which software you're using. For example, you don't have the option of scanning multiple cards and then processing them in a single batch (as you can with most other business-card scanners). Fortunately, with most cards, the wait for the recognition step is tolerable. Even so, NeatReceipts says it is planning to add batch processing to the next release of the software. Anyone who gets the current version will be able to download the new one from the company's Web site when it becomes available.

A potentially more annoying issue is that there is no way to skip the verification step when scanning. (Most business-card programs let you scan cards without your having to verify them on the spot. That way, you can later go back, find the unverified cards, and check them at your convenience.) NeatReceipts says it has no immediate plans to add this feature.

What more than makes up for these issues is that Neat Business Cards did better job at recognizing text and parsing the information into the right fields than any other business-card package I've tested. Only the more expensive CardScan Executive comes close, essentially tying Neat Business Cards for accuracy with our standard set of cards but falling a bit behind for our set of problem cards—cards with issues such as unusual fonts, color backgrounds, and light gray text.

The one real problem I ran into with Neat Business Cards was a bug in the Outlook plug-in, which crashed Outlook fairly reliably when I tried scanning several cards in a row. I don't count this heavily against the program, however. After all, it's a flaw in a feature—the Outlook plug-in—that other business-card packages don't even offer.

As of this writing, NeatReceipts says that it has been unable to reproduce the problem so it can fix it. Until it does, if you use Outlook and run into this problem on your system, the workaround is simple enough. Just use Neat Business Cards the way you would use any other business-card program, scanning into Neat Business Cards and then synchronizing with Outlook.

Even considering the problem with the Outlook plug-in, Neat Business Cards is an impressive product. It's not only the most accurate business-card scan package I've tested, in terms of parsing and recognizing text, it's also significantly less expensive than the next best choice. If you're looking for a dedicated business-card scanner, Neat Business Cards belongs on your short list.

Compare the scanners mentioned above side by side.

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Final Thoughts

 - NeatReceipts Neat Business Cards

NeatReceipts Neat Business Cards

3.5 Good

Neat Business Cards earns top honors for recognizing text on cards accurately and putting the information in the right fields, but stubs its toe on basic features such as batch processing and the ability to save the verification step for later.

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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