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FCC Wants to Make Sure ISPs Keep Your Data Safe

ISPs would have to give customers more say in how their personal information is shared with ISP partners.

 & Chloe Albanesius Executive Editor, News

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The FCC today proposed an update to the way that ISPs can handle your data.

Under a proposal floated to commissioners this week, providers like Comcast or Verizon would have to give customers more say in how their personal information is shared with ISP partners and other third parties.

The plan, from Chairman Tom Wheeler, would allow ISPs to "use customer information for other purposes that are consistent with customer expectations; for example to market higher speed connections and to bill for their services."

ISPs could also share customer data with affiliates so they can market communications-related services, though customers would be allowed to opt out. "All other uses and sharing of your personal data would require your affirmative 'opt-in' consent," the chairman said.

Consumer group Free Press applauded the move, arguing that websites and apps have "millions of options" when it comes to privacy settings, but "we have little to no choice when it comes to our Internet service providers."

The cable industry, however, was not amused.

"We are disappointed by Chairman Wheeler's apparent decision to propose prescriptive rules on ISPs that are at odds with the requirements imposed on other large online entities," the National Cable and Telecommunications Association (NCTA) said in a statement. "As the full Commission considers further action, we hope that it will engage in a more sober assessment — one guided by facts and not demonstrably false claims and fears — to promote an approach that will ensure greater consistency in consumer privacy protection and fair competition among all Internet participants."

It appears the proposal might be split down party lines. Republican Commissioner Mike O'Rielly called the plan "troubling" and said the agency is just "doubling down on its misguided and broken net neutrality decision."

O'Rielly and his fellow commissioners will consider the chairman's proposal at the FCC's March 31 meeting, where it will also vote on a proposal to extend phone subsidies for low-income Americans to cover broadband.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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