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HP Officejet Pro 8500 Wireless All-in-One

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43 YEARS
41,500+ REVIEWS
 - HP Officejet Pro 8500 Wireless All-in-One
4.0 Excellent

The Bottom Line

If you're thinking of moving up to a color laser all-in-one (AIO), be sure to check out the HP Officejet Pro 8500 Wireless All-in-One as well.

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Pros & Cons

    • Extraordinarily fast for business applications.
    • High-quality graphics and photos.
    • Low cost per page.
    • Relatively slow for photos.
    • Text quality merely par for an inkjet.

HP Officejet Pro 8500 Wireless All-in-One Specs

Business Applications - DEFAULT SETTINGS - Adobe Acrobat 8 - 4 pages, text and photos (landscape): 0:52 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, graph: 0:19 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, table A (with grid): 0:12 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 3 pages, charts and graphs: 0:37 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft PowerPoint 2003 - 4 full-page slides: 0:51 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Word 2003 - 2 pages, text: 0:17 (min:sec)
Claimed lifetime for photos - exposed: 30 years
Claimed lifetime for photos - framed behind glass: 60 years
Color or Monochrome: 1-pass color
Connection Type: Ethernet
Connection Type: USB
Connection Type: Wireless
Cost Per Page (Color): 7.2 cents
Cost Per Page (Mono): 1.6 cents
Direct Printing from Cameras: Yes
Direct Printing from Cameras: Yes (via cable)
Direct Printing from Media Slots: CompactFlash Type I
Direct Printing from Media Slots: CompactFlash Type II
Direct Printing from Media Slots: Memory Stick
Direct Printing from Media Slots: Memory Stick Duo
Direct Printing from Media Slots: Memory Stick Pro
Direct Printing from Media Slots: Memory Stick Pro Duo
Direct Printing from Media Slots: MultiMedia Card
Direct Printing from Media Slots: Secure Digital
Direct Printing from Media Slots: xD-Picture Card
Duty Cycle: 15000 pages per month
Ink Jet Type: Standard All-Purpose
Input Capacity (printer input only): 250 sheets
LCD Preview Screen: Yes
Maximum Scan Area: 8.5" x 14"
Maximum Standard Paper Size: Legal
Network-Ready: Yes
Number of Cartridges: 4
Number of Ink Colors: 4
Photos - HIGH -QUALITY SETTINGS - Adobe Photoshop 7 - Average output time per print: 4" x 6" prints : 2:27 (min:sec)
Print Duplexing: Yes
Printer Category: Ink Jet
Scanner Optical Resolution: 4800 pixels per inch
Scanner Type: Flatbed with ADF (Standard or Optional)
Standalone Copier and Fax: Copier
Standalone Copier and Fax: Fax
Tech Support: One year limited parts and labor backed by HP Customer Care. One year technical phone support.
Tech Support: www.hp.com 1 (800) 474-6836
Type: All-In-One
Water/smudge proof or resistant: Yes

As one of the few inkjet all-in-ones (AIOs) aimed squarely at the small office, the HP Officejet Pro 8500 Wireless All-in-One ($399.99 direct) stands apart from most inkjets. In fact, its combination of speed and office-centric features makes it less a competitor to other inkjets than to inexpensive color laser AIOs. Small enough to serve as a personal printer in any size office (although large enough to serve more comfortably near your desk than on it), it offers more than enough capability for a shared AIO in a small office as well.

The 8500 comes in three variations. The Wireless model, which I reviewed, and the HP Officejet Pro 8500 Premier All-in-One ($499.99 direct) are identical, according to HP, except that the Premier model comes with an extra set of standard cyan, yellow, and magenta (but not black) ink cartridges, 50 sheets of glossy brochure paper, and a second paper tray to boost input capacity from 250 sheets—which should be enough for most small offices—to a hefty 500 sheets. You can also add the tray to the Wireless model as an option ($79.99 direct), but when you tally the cost of the extra set of ink cartridges ($19.99 direct each), you discover that buying the Premier model can save you a few dollars.

The third model is the HP Officejet Pro 8500 All-in-One ($299.99 direct). According to HP, it's built around the same printer engine as the other two models, so my comments about speed and output quality in this review should apply to it as well. There are some important differences with this model, however, ranging from the size of the scanner flatbed (letter-size rather than legal-size) to the controls on the front panel (which do not include the Wireless model's touch screen or its incredibly well-designed menus). So don't assume that any other comments in this review are true for the base model.

The 8500 Wireless can print, scan, and fax, even over a network, and it works as a standalone copier, fax machine, and e-mail sender, complete with a 50-page automatic document feeder (ADF). Even better, both the printer and ADF can turn a page over to print on or scan both sides, so you can copy both simplex (one-sided) and duplex (two-sided) originals to your choice of simplex or duplex format. You can also scan, fax, or e-mail both simplex and duplex documents.

Despite the emphasis on office needs, the printer offers some photocentric features as well, including the ability to print directly from PictBridge cameras and memory cards, as well as preview photos before printing on the 3.4-inch LCD. The photocentric features make the 8500 Wireless particularly appropriate for businesses like real estate offices, which need to print photos. And thanks to the relatively high photo quality, the printer is even a good choice for busy home offices to fill the dual role of home and home-office printer.

Setup is reasonably typical for an inkjet. Because of the legal-size flatbed, the 8500 Wireless is of necessity larger than most inkjets—and even some laser AIOs—at 13 by 19.5 by 18.9 inches (HWD). It weighs just 28 pounds, though. Once you find a spot for it, you can remove the packing materials and snap the automatic duplexer into place in the back. You then install the four ink cartridges and two printheads (each printhead handles two ink colors), load paper, connect the power cord, and let the printer go through its initial setup, including printing auto-alignment pages—a one-time operation, since the printheads are meant to last the life of the unit.

Once the physical setup is finished, you can run the automated installation program from disc. I installed the printer using an Ethernet connection and Windows Vista. HP says it also supplies drivers and a full set of software for Windows 2000, XP, and Mac OS 10.4.11 and later.

To say that print speed is a strong point is an understatement. I timed the 8500 on our business applications suite at a total of 7 minutes 23 seconds—a new record for an inkjet AIO. The only models that come close are the far-more-expensive Ricoh GX3050SFN, at 7:47, and the somewhat-less-expensive Epson Artisan 800, at 8:10. Photo speed is less impressive, however, averaging 2:27 for 4-by-6s and 5:21 for 8-by-10s, compared with 59 seconds and 2:08, respectively, for the Epson printer.

Output quality is acceptable for text and impressive for graphics and photos. More than half of the fonts on our text tests qualified as easily readable at 6 points, although it took a boost up to 8 points for more than half to qualify as both easily readable and well formed. Even two heavily stylized fonts with thick strokes passed both thresholds at 12 points. One of the test fonts, a common choice for business documents, showed a slight character-spacing problem at sizes as large as 12 points, but since only one font had that problem, I count this as a minor issue at most. The text quality is certainly good enough for most business uses.

Graphics and photo quality are both in the top tier for inkjet AIOs. I saw banding in some of the graphic images in default mode, but no important flaws in highest-quality mode. That's enough to make the output more than good enough for any business application up to and including marketing materials like one-page handouts and trifold brochures.

Colors in photos were a little punchy, and they had a tendency to lose detail in dark areas. On the other hand, many people prefer slightly punchy colors to more realistic images. All the photos were a match for what you might expect from your local drugstore, making them true photo quality by definition.

The 8500 Wireless is covered under HP's standard one-year warranty. If you have a problem that can't be resolved with a phone call, HP will ship a replacement along with a return shipping label, with HP covering the cost of shipping both ways.

The 8500 Wireless also has the distinction of being one of the first printers to qualify for the PCMag.com GreenTech Approved seal. It is RoHS and REACH compliant, and Energy Star 1.0 qualified. (HP says it expects that the printer will also be Energy Star 1.1 qualified, but that assumes the requirements that are currently expected don't change in the final Energy Star version.) The LED light source in the scanner eliminates wasted energy for warm-up and is mercury free. Even better, there's a recycling program for both the printer and ink cartridges, with no out-of-pocket costs for either.

The printer also scored reasonably well on our practical tests, particularly for canceling a print job. The cancel command takes only one button press, and printing stopped immediately on my tests, without wasting any additional paper or ink once I canceled the job. Printing a 12-page Word file in duplex mode took a touch over three times as long as printing in simplex—at 3:21 compared with 59 seconds—mostly because, as with any inkjet, the printer has to pause to let the ink dry on the first side before printing on the second side.

One last plus that demands mention is a notably low claimed running cost, at 1.6 cents per black-and-white page and 7.2 cents per color page. That's comparable with—and for black-and-white pages lower than—the 2.3 cents and 6.9 cents that Kodak claims as a major selling point for its line of AIOs. Print enough pages and the running cost can make the 8500 Wireless cheaper to own in the long run than a less-expensive AIO with a higher cost per page.

As should be obvious from reading this, the HP Officejet Pro 8500 Wireless All-in-One is an impressive printer. Its speed is a match for some slower lasers; its output quality is adequate for text and impressive for graphics and photos; it has almost any AIO feature you could want; and it's cheap to run. It is, in short, a runaway winner and easy pick for Editors' Choice.

Check out the HP Officejet Pro 8500 Wireless All-in-One's performance test results.

More Multi-Function Printer Reviews:

Final Thoughts

 - HP Officejet Pro 8500 Wireless All-in-One

HP Officejet Pro 8500 Wireless All-in-One

4.0 Excellent

If you're thinking of moving up to a color laser all-in-one (AIO), be sure to check out the HP Officejet Pro 8500 Wireless All-in-One as well.

Get It Now

Buy It Now

About Our Expert