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HP MediaSmart Server EX470

 & Oliver Rist Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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 - HP MediaSmart Server EX470
4.0 Excellent

The Bottom Line

The HP MediaSmart Server is a well-executed example of what a Microsoft Windows Home Server can be. All of WHS's backup and management features are leveraged, and HP has added media-serving smarts of its own in the form of an iTunes server.

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Pros & Cons

    • Generous drive expandability.
    • Fast performance on Gigabit networks.
    • A compatible media-oriented companion product line on the way from HP.
    • Wired Ethernet connectivity only.
    • No print server.
    • Drives are not hot-swappable.

HP MediaSmart Server EX470 Specs

Device Type: Expandable Home NAS
External USB Hard Disk Expansion: Yes
Hard Disk Configuration: JBOD
Hard Disk Manufacturer: Seagate
Hard Disk Model: Barracuda 500
JBOD/RAID Disks: 2
Maximum Storage Capacity: 500 GB
Media Server: Yes
Network Medium: Wired
Printer Server: No
Rack-mount or Standalone: Standalone
Remote Access: Yes
UPnP Capable: Yes
Wired Network Speed: 10/100/1000

For a good example of what a Windows Home Server (WHS) appliance can be, take a look at the HP MediaSmart Server. The device, designed primarily for use as a network-attached storage (NAS) unit for the home, takes advantage of the OS's capabilities but adds media-serving smarts of its own: It has an iTunes server that creates a shared song library and automatically updates its playlist from the networked computers.

The box itself looks great. It's a blue-black case with glowing blue LEDs that indicate occupied drive bays, power, and server health. A front-mount case door keeps the drive bays hidden from view. Like all WHS boxes, this one runs headless—without a display, keyboard, or mouse. You manage the NAS via a console app on any networked Windows machine or through a browser using the Remote Access feature. The idea is to power the box on, connect it to your home network, and then place it on a shelf. You shouldn't ever have to touch it again, unless you're upgrading drives.

The server's four bays accept drives of any capacity (the EX470 I tested comes with one 500GB unit), but the capacities must match. External drives, which connect via USB ports (three on the front and one in back) as well as an eSATA port in the back, can vary in storage size and provide easy expandability.

A caveat here: First, the MediaSmart connects to your network only via a wired Ethernet port—at least for now. The box runs a stripped-down version of Windows Server 2003, so you can theoretically attach a USB wireless dongle. But because Windows Home Server can't install software in the same way as a regular Windows operating system, the dongle will have to have a driver and an install program specific to WHS. And you likely won't see one of those until well into 2008. That means wherever you place your HP MediaSmart right now had better be near an Ethernet cable.

Another thing to consider is that even though the MediaSmart is headless, it's still built as a super-mini-tower. It's not well designed for slipping into an entertainment center, for example. And even if your entertainment center can hold it, you've also got to think a bit about future expansion. The MediaSmart can expand quite a bit using new internal drives, but many folks will want to use the external ports instead of rearranging the internal drives, since swapping them means backing up your internal data, putting in the new drives, and restoring the original data to the NAS. Adding an external drive is simply a matter of connecting the drive and waiting for Windows Home Server to add it to the overall storage limit. That's a no-brainer, but then those external boxes will require data and, probably, power cables, too. Not thinking ahead here is a great way to turn your slick entertainment area into a rat's nest of cables.—Next: Plunging In

Plunging In

After unboxing the MediaSmart, all I had to do was power it up and connect it to my simulated home network, then install the HP Windows Home Server software on at least one Windows PC on the network. And I do mean the HP Windows Home Server software that comes with the MediaSmart, not the standard Microsoft Windows Home Server software. I tried the standard software just for grins and came up empty.

The software installs several programs. One is a management console (for the MediaSmart) that you can activate from the task bar; another is an encrypted network session manager that runs on top of TCP/IP. This last is required if you want Windows Home Server to do things like remote control, advanced backup, and PC management.

To make full use of the MediaSmart, you need to install the HP software, though it's worth noting that computers on the network don't require it to access the device. As a basic NAS, the MediaSmart works fine over standard IP with no client software. My Mac, for example, saw the MediaSmart just fine and even allowed its user to access a protected folder. That's fine for OS X and Linux clients, but for Windows PCs, there's really no reason not to install the software: You'll just be missing out on cool features.

When you have the client software installed on at least one Windows PC, that system will automatically find the MediaSmart on the network and start the setup routine. This is standard Windows Home Server stuff, though HP also adds its own HP Update, which keeps track of MediaSmart updates. The first set of software updates takes a few minutes, as both Microsoft and HP vie for software update time. Just keep clicking on Okay and have a little patience. You'll be prompted for a server name (pick carefully, because changing this is a bit of a pain in the nethers) and a strong administration password, which means a minimum of seven characters with a mix of upper and lowercase, numeric, and symbol characters.

Once the server is fully accessible, the install wizard walks you through the rest of the Windows Home Server installation process—adding users, setting up remote access, managing desktops, configuring backup, and so on. HP hasn't done much to change this—a good thing. To access HP-specific functions, you finish the installation wizard and open the main administration console.

You'll see links to software updates, remote-access settings, basic media serving via WMC, and photo web-share settings—again, standard WHS stuff. You'll also see an LED brightness control and an iTunes Server, which are HP-only. The LED control does exactly what you'd think: turn the brightness on those blue LEDs up or down, using a networked control rather than a little thumb dial on the server box. Cute for about 90 seconds, then my ADD kicked in.

The iTunes Server is a different matter. Turns out this is based on the Firefly Media Server, an open-source project that HP has WHS-ified as an add-on. It looks as if it has also done some work on the user interface, which is accessible off the main console via a "Settings for iTunes" icon. From here you'll find controls for allowing easy copying of existing music libraries, starting and stopping the server, and refreshing the music database.—Next: The Acid Test

The Acid Test

To evaluate the MediaSmart, I simulated a home network with a Linksys WRT600N wireless router and Gigabit switch, one Windows XP Professional PC, one Apple MacBook Pro running OS X Tiger, and one Windows Vista Home Premium PC. Internet access was through a DSL modem connected to a dedicated line.

I tested the MediaSmart with the IoZone file system benchmarking tool. This ran on a Windows XP Pro desktop connected to the MediaSmart's Gigabit Ethernet port via a Gigabit Netgear GSM7324 switch. The MediaSmart did surprisingly well in this scenario, though its performance tended to drop with increases in file size. With 32MB files, the server managed to transfer at 123 MBps, slowing to 47.2 MBps with 1GB files. Under read operations, the box wasn't quite as quick, running at 56 MBps with the smallest files (32MB), then dropping sharply starting at the 256MB file size, culminating at only 21.2 MBps with 1GB files. That may sound like a steep drop, but for standard home use, it's fine, unless you're planning to use the box to serve HD video, which needs throughput of about 30 MBps to display well.

I didn't run RAID tests, because neither WHS nor the MediaSmart supports standard RAID. WHS does a RAID-like implementation at the OS level using a selectable feature called folder duplication. HP hasn't written any hardware RAID drivers to run beneath this feature of WHS, and perhaps never will if the software works as advertised. Just be sure to enable folder duplication at the WHS config screen and select critical data folders.

Overall, the MediaSmart sets the current standard for home NAS servers: It's the new Editors' Choice in this class. Fast performance on Gigabit Ethernet networks coupled with a nice price and Windows Home Server ease of use make this a package most home networks will enjoy. The MediaSmart costs considerably more than the similarly home-oriented Linksys NAS200 I reviewed in October of 2007, but it's certainly faster. The NAS200 may have slightly better media-serving capabilities, but the MediaSmart is way ahead on client management and automated backups. HP says it will be fleshing out this product line in the coming months, so we can hope to see better integration with media servers, a tweak for print serving, and some solution for backing up the server—not just the clients. Fortunately, all of these will be addressable via software upgrades, so there's no need to wait on purchasing.

More NAS Reviews:

Final Thoughts

 - HP MediaSmart Server EX470

HP MediaSmart Server EX470

4.0 Excellent

The HP MediaSmart Server is a well-executed example of what a Microsoft Windows Home Server can be. All of WHS's backup and management features are leveraged, and HP has added media-serving smarts of its own in the form of an iTunes server.

Get It Now

Buy It Now

About Our Expert

Oliver Rist

Oliver Rist

Contributing Editor

My Experience

I've covered business technology for more than 25 years, and in that time I've reviewed hundreds of products and services and written a similar number of trend and analysis stories. My first job in journalism was with PC Magazine in the 1990s, but I've also written for other enterprise technology publications, including Computer ShopperInformationWeek, InfoWorld, and InternetWeek.

Between stints as a journalist, I've worked as an IT consultant, software development manager, and marketing executive for several companies, including Microsoft, where I was a senior technical product manager for Windows Server. My focus is on business tech reviews at PCMag, but you can also find me co-hosting This Week in Enterprise Tech on the TWiT.tv network.

My Areas of Expertise

The Technology I Use

My daily workhorse baby is a sleek Dell XPS 13 9310 ultraportable running Windows 11, a recent purchase that still gives me goosebumps when I look at it. When I'm at my desk, I connect it to two honking HP U28 4K displays using Dell's fancy WD19 docking station. When I'm doing personal work or something that's graphics intensive, those 4K displays get shared with my desktop machine, an iBuyPower Pro Gaming PC that uses Windows 10. And when I'm testing a network product, I use a slightly older Dell Precision Mobile Workstation that dual boots between Windows 10 and Ubuntu.

Being a business tech reviewer, my home network is a little more involved than most. It's based on a business-class Verizon FiOS internet connection, but between that and the rest of the network sits a Ubiquiti UniFi Security Gateway (USG). My wired connections, including my wife's and my PCs, our smart TVs, and printers run off two UniFi Switch 8 boxes, while the Wi-Fi gets handled using three UniFi AP AC Pro access points. Data protection is a combination of my 32TB Western Digital My Cloud Pro P4100 home NAS, a 2TB Dropbox business account, and BackBlaze's backup software.

The network is managed with UniFi's Cloud Key and Controller software, because I'm a sucker for colorful dashboards and heat maps. I sometimes back that up using a Wireshark instance I've got running on the Ubuntu machine. For work, I'm a Microsoft Office guy. I live in Outlook and use OneNote for practically everything aside from final draft writing. My days at Microsoft also made me Excel and PowerPoint proficient. The latter is where I do most of the work-related graphics chores, though for personal projects I like Adobe Photoshop and Wonderdraft.

My Wi-Fi network handles all our tablets and phones, as well as all the home automation devices in our ADT Pulse home security system. That said, I've backed that up with a couple of Wyze Cams. My phone is a Samsung Galaxy S10, and my tablet library includes three Apple iPads, an Amazon Fire HD 10, and a Samsung Galaxy Book 13.

In the misty days of yore, my first PC was a Radio Shack TRS-80 Model 4, and my first mobile phone was a Nokia 8210.

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