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Gateway One

 & Joel Santo Domingo Former Lead Analyst, Hardware

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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 - Gateway One
3.5 Good

The Bottom Line

The Gateway One revives high-concept design in the land of the cow-printed boxes. Its design comes across as one of the closest to the Apple iMac, and unfortunately shares some of that model's shortcomings as well as its strengths.

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Pros & Cons

    • Compact all-in-form factor.
    • Attractive styling.
    • Quiet.
    • Clutter-free.
    • Two tool-less drive bays.
    • Upgradeable.
    • User serviceable.
    • Integrated IR receiver.
    • Wireless networking.
    • Wireless keyboard and mouse.
    • Screen is lower resolution and smaller size than competition (less than full 1080p resolution for HD viewing).
    • Bloatware.
    • External TV tuner.
    • No pointing device on keyboard.
    • Proprietary cable to power brick.
    • Internal graphics have only one upgrade path.
    • Webcam seems to be an afterthought.

Gateway One Specs

All-in-One Screen Size 19
Graphics Card AMD Radeon HD 2600 XT
Operating System Microsoft Windows Vista Home Premium
Optical Drive Dual-Layer DVD+/-RW
Processor Intel Core 2 Duo T7250
Processor Speed 2
RAM (as Tested) 3

The Gateway One ($1,799.99 direct) evokes the design of the circa-1997 Twentieth Anniversary Macintosh (TAM), the all-in-one PC considered to be the granddaddy of today's iMac. The One looks more like the TAM than today's iMac, thanks to the fact that the "slab" reaches all the way to the table surface. The One can be considered a competitor to the current Apple iMac, with a built-in widescreen LCD display, notebook-sourced Intel components, and a smooth slab design. It has innovations such as tool-less drive bays, true expansion possibilities (imagine that in an all-in-one PC!), and a competitive price—although the multimedia-oriented $1,800 version I reviewed (the GZ7220) is overkill for most users. The mid-level $1,500 (the ZX190) and base $1,300 (the GZ7108) versions are more compelling.

The chassis of all three iterations of the Gateway One can be considered "one cord," even more so than the Apple iMac with which it is most readily compared. The One's Ethernet port, four USB 2.0 ports (for the NTSC/ATSC TV tuner, printer, etc.), and digital sound ports are built into the power brick, which keeps these necessary cables permanently off your desk. (The power brick can also charge devices, such as MP3 players or phones, that can charge off of USB.) The single hardwired (nondetachable) cable to the desktop is a proprietary one, passing these signals from the power brick up to the system. This is an elegant solution, but it does lock you into using the Gateway-sourced power brick. If you travel with the desktop, you'll need to bring the proprietary brick, whereas if you travel with an iMac, you could use a standard three-prong computer power cable in a pinch.

The external TV tuner included with the Gateway One is an NTSC/ATSC tuner that works with an over-the-air (OTA) antenna. That means you need to have either a set of "rabbit-ears" or an old-fashioned antenna mounted somewhere high in your house to get a signal. It also works with the unscrambled analog channels on your cable system, but if you want prime channels such as HBO and Showtime, you're out of luck. In the past I've been an advocate of TV tuners in the PC space. While that's still the case, the changing state of the TV industry is conspiring against the usefulness of OTA tuners. Online downloads (both network-sourced and illicit), IPTV/Internet TV, and subscription-based cable/satellite offerings basically mean that aside from the top broadcast networks (ABC, CBS, NBC, Fox, and the CW), most TV programming isn't accessible to PCs with OTA tuners. Thus I think an NTSC/ATSC tuner is still a good thing, but at this point a digital CableCARD tuner (such as the one that came with the Velocity Micro CineMagix Grand Theater) will be more compelling once it gets out of version 1.0.

Everything else is wireless: keyboard, mouse, and networking, if you have an 802.11 a, b, g, or n Wi-Fi network. I would have liked a pointing device such as a touchpad or pointing stick on the keyboard because the mouse is less usable if you lean back with the keyboard in your lap, but that is a minor gripe. Last but not least, the One eliminates the external IR receiver by integrating an IR sensor on the system's front face. It's a needed standard feature I've been harping on for all-in-one PCs (especially Windows Media Center units). The One's IR remote is as svelte and attractive as the rest of the package, and fits into even small hands comfortably. There is no remote "caddy" like on the ones found on notebooks such as the HP Pavilion HDX9000, but the remote will stand up on its own.

The main body of the One is attractive, with its glossy black visage—though like the iMac, the One has a "Jay Leno chin." The lower front panel (the "chin") does double duty. It covers much of the system's internal components—including the motherboard and optical drive—while also acting as the system's speaker. This audio system is an example of the One's innovation. It uses NXT's SoundVu transducer to vibrate the front panel, creating the sound you'd normally hear from external or built-in cone speakers. This method is predictably weak on bass and high frequencies, but midrange sounds such as vocals are clear and easy to hear. It's kind of hollow sounding compared with a more robust 2.1 speaker system found on many mainstream tower desktop systems, but it is usable for Web sounds as well as some music and videos. Gateway reps assured me that the panel will remain buzz-free over the three-year expected life cycle of the One. Part of me isn't so sure, though I admit I am more sensitive to case buzz sounds than the average user. The system itself is quiet. You're likely to only hear fan noise if you place your ear right up to the One's case, and even then only if you do so in a silent room.

While it doesn't feel as if it would tip over more easily than the iMac or the Sony VAIO LT series, the One's smaller foot looks like it would be less stable on a wobbly surface. It's mainly a design perception, however, since I was able to tilt the One through its range of motion easily, and the system did stay at the desired angle when I removed my hand.—Next: It's What's Inside that Counts

It's What's Inside that Counts

The One's internals are innovative. Much of the system is user serviceable, with a pair of easily popped tabs at the bottom of the case. If you lower the system onto its "front," the permanently affixed back panel lifts up like a clamshell, exposing the memory slots, twin tool-less desktop drive bays, two mini-PCI slots, and the space for the system's MXM-port graphics card. If you get a model with an ATI Mobility Radeon HD 2600 XT card, be careful of the card's surface, as the one in my system registered a scorching 178 degrees Fahrenheit even after the system had sat idle for a few hours. That's enough to burn you if you're not careful, and is likely to be even higher if you'd just been playing a 3D game. Thankfully, this isn't an issue when the case is closed, since the back panel does a good job of insulating you from the hot panel (and, frankly, it's not like you'd prop the system on your lap anyway).

The MXM-based graphics card slot is mainly there for ease of troubleshooting hardware failures or to allow base units with integrated Intel graphics to upgrade to the Radeon 2600 XT. Gateway currently has no plans to offer other card solutions or upgrades. Right now, MXM cards are platform-specific, so you won't be able to, say, rip the GeForce 7900 card out of your Dell XPS notebook and install it in the Gateway One. Retail cards are also hard to find and brand-specific. (Cards made for Asus notebooks will not fit in the One and vice versa.) This is definitely a drawback for this GZ7220 model.

One of the One's mini-PCI card slots holds the system's Intel-based 802.11 a/b/g/n Wi-Fi card, with leads routed to the antenna on top of the system. The other mini-PCI card slot is free for expansion, maybe for a Bluetooth card (or a WiMAX card when they are released, possibly in 2008.) The One's memory slots use SO-DIMMs (notebook-style memory), and are as easy to access as the twin drive slots. Unlike the Sony VAIO VGC-LT19U, where you need to unscrew the drive carrier and plug cables in, the One lets you drop in an extra SATA drive or replace the existing hard drive without using any tools. You can set up RAID 0 or RAID 1 in the BIOS if you wish to speed up disk throughput or add data protection, respectively. Giving end users access to tool-less drive bays is definitely the right way to go.

As an all-in-one PC, the One takes up less desk space in terms of overhang than virtually all comers, including the Sony VAIO VGC-LT19U and even the 20-inch iMac. However, the One's external power brick and TV tuners do take up quite a bit of below-desk space. Since much of the connecting goes on under the desk, the system doesn't clean up clutter so much as move it from the top of the desk to the space under the desk.

The One's included webcam seems to be an afterthought. Instead of being integrated, it is mini-USB-based and plugs into the top panel. While this is nice for parents who want to control their children's webcam use by locking the camera away, it's very conspicuous when in use, and doesn't feel like it would survive heavy use and readjustments. I think the camera should have been integrated like its competitors, with maybe a manual shutter door for privacy.

The One features a 19-inch 1,440-by-900 resolution screen, which is enough to display 480p EDTV and 720p HDTV content without scaling, but 1080p HDTV content needs to be scaled down to the One's smaller screen. This usually isn't a problem, and even 1080p HD QuickTime movie trailers look good on the One.—Next: Test Results for the One

Tests Results for the One

The One comes with a bunch of bloatware, though Gateway has been tidying up and has eliminated it from the desktop itself. (There aren't a dozen shortcuts on the desktop like in Gateways and eMachines past.) Instead, the bloatware is accessible from the Start menu. The bloatware includes Office 2007 trial (superfluous because you can download it from the Internet, and Works is included for simple tasks), AOL (including a prompt to sign up during setup), a one-month Napster trial, a link to eBay, "1,000's of games," and a 90-day subscription to McAfee Internet Security (I like to see at least a year included). The system looks cleaner on the desktop, but the bloat is still there, taking up space on the hard drive. Thank goodness that the $1,800 version of the One comes with a 500GB hard drive.

Performance-wise, the One is fast enough to motor through the tasks it's required to do as a multimedia PC. The 2-GHz T7250 processor in the One is slower than the 2.4-GHz T7700 in the last Apple iMac I reviewed, so the One is a bit slower at Windows Media Encoder (1:30 vs. 1:16 for the iMac). However, the extra memory in the One (3GB vs. 2GB on the iMac) helps a little in the PhotoShop test (55 seconds vs. 58 seconds). The One's slightly faster ATI Mobility Radeon HD 2600 XT graphics (versus the iMac's 2600 PRO) means that both are adequate 3D gamers (just don't turn all the eye candy on). Still, most things will look better on the iMac's larger screen if you view the two systems side by side.

The One is priced in the Apple iMac's ballpark, and if you compare the $1,499 versions, the iMac and One are in a dead heat, equally deserving of your dollars. The One has more system memory, but the iMac has a larger screen. If you compare the systems I reviewed, the iMac is cheaper overall, but the One has the TV tuner. I'd still give the edge to the iMac even though you'd have to get your TV from iTunes downloads or a third-party PVR, so that system retains its Editors' Choice status. The more expensive Sony VAIO VGC-LT19U goes in the TV-as-computer category, and is more of a niche product than the Gateway One. The LT19U is much more TV-centric, from its looks to its capabilities. The One, like the iMac, is really more for the desk in your den or home office, while the VAIO LT19U and the HP TouchSmart IQ770 are the all-in-one PCs that can sit out in the open in the kitchen (or bedroom, in the case of the Sony).

The One isn't an iMac killer, but it comes really, really close to being a design statement for Gateway. It's got the style, but such basic computing factors like screen resolution/size and overall performance keep the One from eclipsing the iMac. The Sony VAIO LT series is a better-looking and better-operating TV/PC, so the One doesn't outplay the Sony on the TV front. (The aforesaid TV tuner is the glaring differentiator between the high-end One and the iMac, plus the iMac still has a larger screen with a higher resolution for a similar or better price.) The tool-less drive bay is innovative, and is much better than what the Sony and iMac both offer for drive expansion, but that's a feature that only comes into play once (maybe twice) over the life of the system, while you stare at the screen every time you use the PC.

The One is a decent choice for the space-constrained, Vista-running design fan, but that's a niche if I've ever seen one. The iMac still reigns supreme as the all-in-one computer for the rest of us, while the Sony Vaio LT series is the TV PC that looks great in your bedroom.

Check out the Gateway One's test scores.

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Final Thoughts

 - Gateway One

Gateway One

3.5 Good

The Gateway One revives high-concept design in the land of the cow-printed boxes. Its design comes across as one of the closest to the Apple iMac, and unfortunately shares some of that model's shortcomings as well as its strengths.

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Buy It Now

About Our Expert

Joel Santo Domingo

Joel Santo Domingo

Former Lead Analyst, Hardware

Joel Santo Domingo joined PC Magazine in 2000, after 7 years of IT work for companies large and small. His background includes managing mobile, desktop and network infrastructure on both the Macintosh and Windows platforms. Joel is proof that you can escape the retail grind: he wore a yellow polo shirt early in his tech career. Along the way Joel earned a BA in English Literature and an MBA in Information Technology from Rutgers University. He is responsible for overseeing PC Labs testing, as well as formulating new test methodologies for the PC Hardware team. Along with his team, Joel won the ASBPE Northeast Region Gold award of Excellence for Technical Articles in 2005. Joel cut his tech teeth on the Atari 2600, TRS-80, and the Mac Plus. He’s built countless DIY systems, including a deconstructed “desktop” PC nailed to a wall and a DIY laptop. He’s played with most consumer electronics technologies, but the two he’d most like to own next are a Salamander broiler and a BMW E39 M5.

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