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Epson Stylus NX400

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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65 EXPERTS
43 YEARS
41,500+ REVIEWS
 - Epson Stylus NX400
3.5 Good

The Bottom Line

Although highly photocentric, with high-quality photo output, the Epson Stylus NX400 also handles text and graphics reasonably well.

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Pros & Cons

    • High-quality photos.
    • Pigment inks are smear-resistant even on plain paper.
    • Surprisingly fast for text and graphics.
    • Lacks both software utility and front-panel controls for convenient scanning to e-mail or fax programs.

Epson Stylus NX400 Specs

Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, graph: 0:24 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, table A (with grid): 0:19 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 3 pages, charts and graphs: 1:00 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft PowerPoint 2003 - 4 full-page slides: 1:27 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Word 2003 - 2 pages, text: 0:37 (min:sec)
Claimed lifetime for photos - dark storage: 185 years
Claimed lifetime for photos - exposed: 54 years
Claimed lifetime for photos - framed behind glass: 105 years
Color or Monochrome: 1-pass color
Connection Type: USB
Direct Printing from Cameras: Yes
Direct Printing from Cameras: Yes (via cable)
Direct Printing from Media Slots: CompactFlash Type I
Direct Printing from Media Slots: CompactFlash Type II
Direct Printing from Media Slots: Memory Stick
Direct Printing from Media Slots: Memory Stick Duo
Direct Printing from Media Slots: Memory Stick Pro
Direct Printing from Media Slots: Memory Stick Pro Duo
Direct Printing from Media Slots: Microdrive
Direct Printing from Media Slots: MiniSD Card
Direct Printing from Media Slots: MultiMedia Card
Direct Printing from Media Slots: Secure Digital
Direct Printing from Media Slots: xD-Picture Card
Ink Jet Type: Standard All-Purpose
Input Capacity (printer input only): 120 sheets
LCD Preview Screen: Yes
Maximum Scan Area: 8.5" x 11.7"
Maximum Standard Paper Size: Legal
Network-Ready: No
Number of Cartridges: 4
Number of Ink Colors: 4
Photos - HIGH -QUALITY SETTINGS - Adobe Photoshop 7 - Average output time per print: 4" x 6" prints : 2:41 (min:sec)
Print Duplexing: No
Printer Category: Ink Jet
Scanner Optical Resolution: 1200 pixels per inch
Scanner Type: Flatbed
Standalone Copier and Fax: Copier
Type: All-In-One
Water/smudge proof or resistant: Yes

Most all-in-ones (AIOs) at the $100 level are studies in compromise on virtually every feature. The Epson Stylus NX400 ($99 direct) makes compromises too, but it's better understood as leaving out a few features altogether so it can concentrate on doing some things—notably, photo printing—very well indeed.

The NX400 is aimed squarely at home use, so it lacks obviously office-centric features like a fax modem and an automatic document feeder (ADF). But it goes further than some home AIOs by leaving out even such conveniences as a front-panel menu choice or a software utility to let you scan and e-mail or scan and fax using your computer's fax modem. (You can scan and then e-mail or fax the scanned file, and can scan and fax from most fax programs, but that's a function of your e-mail or fax program, not the NX400.)

The other side of the coin is that the NX400 delivers big-time on features that matter for home use, notably high-quality photo output and scans. You can also print from PictBridge cameras and memory cards, with a 2.5-inch color LCD letting you preview photos that are on memory cards before printing.

The NX400 also offers some features you might not expect in a home AIO. The pigment inks help make photo output highly water-resistant and lightfast, with a claimed 105-year lifetime framed behind glass. They also make text and graphics (as well as photos) on plain paper highly smear-resistant.

The smear-resistant ink not only promises to keep pages readable after accidental spills, but it lets you use highlighter without smearing text—something that you can't do with the output from many ink jets. I managed to get black text to smear slightly by wetting it thoroughly and then rubbing it, but the key word here is slightly. And even that took effort.

Setup is mostly standard for an ink jet AIO. Find a place for the 7.2-by-17.7-by-13.5-inch (HWD) unit, remove the packing materials, plug it in, and load the ink cartridges and paper. Then connect a USB cable, and run the automated installation routine. I tested using Windows XP, but the disc that ships with the printer also includes drivers for Vista, 2000, XP64, and Mac OS 10.3.9 through 10.5.x.

One minor difference in setup from most inexpensive ink jets is that the NX400 uses four ink cartridges rather than the usual two. Another is that there's no alignment needed. As with all current Epson printers, the printhead is permanently installed and aligned before shipping. Should it somehow become misaligned, however, the driver includes an alignment option that you can run.

My first real surprise with the NX400 was how fast it completed our business applications suite (timed with QualityLogic's hardware and software, www.qualitylogic.com): in a total of 15 minutes 20 seconds. To put that in context, the somewhat-more-expensive Kodak ESP 3 All-In-One Printer took 21:03, and the Dell 948 All-In-One Printer took 26:37. Photo speeds in highest-quality mode were less impressive, averaging 2:41 for 4-by-6s and 6:11 for 8-by-10s, but the high quality makes them well worth waiting for.

The NX400's photo quality gave me a second pleasant surprise. Not only is it among the best for any consumer-oriented ink jet, it's a match for photocentric ink jets that cost $500 and up. Most ink jets today offer photos as good as you would expect from a local drugstore or photo shop. The NX400's photos are much closer to what a serious photographer would demand from a professional photo lab. Even the monochrome output in my tests was notable for its smooth gradients and lack of any visible tint over the entire range from white to black.

Text and graphics on plain paper weren't at the same rarefied quality level, but they were still more than good enough for home, school, or even printing something at home to take into work. All but one of our test fonts that you might use for business or school work were easily readable and well formed at 8 points, and only one highly stylized font with thick strokes needed more than 12 points to pass both thresholds. The text lacks the laser-sharp quality that I'd want in, say, a résumé. But unless you need to print at sizes smaller than 8 points, it's good enough for most purposes.

Graphics quality is a strong point. I saw some banding in default mode, but not in highest-quality mode. I also saw some dithering in the form of relatively subtle graininess, but that's more than balanced by the NX400's ability to print thin lines that other printers lose entirely.

Overall, the graphics are easily adequate for home projects like printing party invitations or calendars as well as business output like PowerPoint handouts to bring into the office. Depending on how much of a perfectionist you are, you may even consider the graphics good enough for printing output meant for a potential customer whom you need to impress with your professionalism.

I ran into one potentially bothersome design choice. In addition to a Copy mode, the front panel includes a Photo mode, which lets you place up to two 4-by-6 photos or one 5-by-7 on the flatbed, pre-scan to let the NX400 find the photos or photo, and then scan and print copies, with the option of scaling them up to as large as letter size. The feature also worked in my tests with a 4-by-6 and a 3-by-4 at the same time, and it could scale photos up to letter size. It doesn't work at all, however, with any originals larger than 5 by 7.

According to Epson, the maximum size for the originals is limited by the amount of memory. The company chose the memory size by balancing the cost of memory against its understanding of which photo sizes its customers are most interested in copying. Well, okay, file that under it's not a bug, it's a feature. But the bottom line is that the Photo mode won't work for large originals. Instead, you have to scan to a file and then print the file, which yielded great-looking prints in my tests, but takes more work. Alternatively, you can use the standard Copy mode, but that depends on a less sophisticated dithering scheme than the Photo mode, and the difference shows in the form of graininess. It also lacks the Photo mode's color-restore feature for faded photos.

I'd argue that Epson should at least offer a memory upgrade to get past this limitation for those who want to, but this is a minor issue at worst. Even as it stands, the NX400 has far more going for it than against it, to the point where if it had only slightly better text quality it would be awarded an Editors' Choice—which would make it the first in the category of low-end home AIOs. No other AIO at this price offers a comparable balance of speed and overall output quality; few at any price can beat it for photo quality; and features like smear resistance on plain paper are valuable extras. That makes the NX400 easy to recommend, particularly for anyone who wants to print high-quality photos.

Check out the Epson Stylus NX400's test scores.

More Multi-Function Printer Reviews:

Final Thoughts

 - Epson Stylus NX400

Epson Stylus NX400

3.5 Good

Although highly photocentric, with high-quality photo output, the Epson Stylus NX400 also handles text and graphics reasonably well.

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About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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