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UPS Tests Drone-Based Package Deliveries

The drones would take off from UPS trucks to more efficiently cover rural routes.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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In the future, those waiting on a package delivery in a rural area might have to keep an eye on the sky instead of the road. That's because UPS may send your package via drone.

The company on Monday successfully tested a package delivery drone that launches from atop its iconic brown vans. The idea is to bring more efficiency to rural routes: the drone autonomously delivers a package to a home then returns to the vehicle, all while the driver continues along the route to make a separate delivery.

The test on Monday was conducted in Lithia, Fla., a suburb of Tampa, with the help of Ohio-based electric truck and drone developer Workhorse Group. That company built the drone and the electric UPS package car used in the test.

Here's how the system works: The octocopter drone has a cage on the bottom, which extends through a hatch into the truck. The UPS driver loads a package into the cage and presses a button on a touch screen, sending the drone to a preset address. When it's done delivering the package, the drone then docks back on the roof of the truck and recharges. It can fly up to 30 minutes and carry a package weighing up to 10 pounds.

UPS drone deliveries

UPS drone deliveries

In a statement, UPS Senior Vice President of Global Engineering and Sustainability Mark Wallace said the test was unlike anything UPS has done with drones thus far. The company is already using drones to deliver blood and vaccines to hard-to-reach locations in Rwanda, but this is the first time UPS has used the technology for non-urgent residential deliveries.

The test has "implications for future deliveries, especially in rural locations where our package cars often have to travel miles to make a single delivery," Wallace explained. "Imagine a triangular delivery route where the stops are miles apart by road. Sending a drone from a package car to make just one of those deliveries can reduce costly miles driven. This is a big step toward bolstering efficiency in our network and reducing our emissions at the same time."

UPS said a reduction of just one mile per driver per day over one year can save the company up to $50 million. Rural delivery routes are "the most expensive to serve" since drivers have to go such far distances between stops. UPS is hoping drones will reduce those costs, though Wallace was careful to quell possible fears that drivers might one day be replaced altogether by drones.

"Drivers are the face of our company, and that won't change," he said. "What's exciting is the potential for drones to aid drivers at various points along their routes, helping them save time and deliver on increasing customer service needs that stem from the growth of e-commerce."

UPS isn't the only company to test this concept. Mercedes-Benz also tested a drone-equipped delivery van.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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