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WatchOS Update Cuts Off Third-Party Apple Watch Band

Those who upgrade their Apple Watch will find that the $250 Reserve Strap no longer works.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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The thousands of Apple Watch owners who purchased a pricey Reserve Strap to give their wearable some extra juice are basically up the creek without a paddle. Because those $249.99 battery bands no longer work as intended.

Reserve Strap on Monday revealed that Apple's recent WatchOS release "remove all functionality from Apple Watch's accessory port thereby blocking Reserve Strap's ability to charge" the high-tech watch.

"This was a deviation from how the port functioned in all previous WatchOS releases and appears to have been a deliberate effort to block development of third-party smartbands," the company wrote in a note on its website. "This action was surprising given that prior to this WatchOS update, Apple had been an advocate of our product–going as far as inviting us to Cupertino to show them early prototypes as well as placing pre-orders for many Reserve Straps."

Apple did not immediately respond to a request for comment. Reserve Strap is now calling for Apple to "remove the intentional blocking" and once again allow customers to use their to battery bands as intended.

The band still works on Apple Watches running WatchOS 2.0 or earlier, but those who want to keep using the strap for extra juice "will not be able to update their Watches without losing the charging feature that is only present in the early versions of WatchOS," Reserve Strap warned.

At this point, the company is no longer taking new orders on its website, but said it will continue shipping straps over the coming weeks to customers running the older software. Reserve Strap asked customers to contact Apple about the matter.

"For other customers, we are continuing to explore additional charging protocol solutions and believe an official MFi program supporting Apple Watch smartband accessories may be forthcoming," the company wrote.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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