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Editors' Choice: salesforce.com Enterprise Edition

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Buying Guide: Editors' Choice: salesforce.com Enterprise Edition

salesforce.com, which pioneered the model of delivering CRM applications as a hosted service, has pushed its offering even further with its latest refresh. Improved product and price-book management support for publishing solutions in a knowledge base, and tools to detect and merge duplicate records are all pluses for an already strong product. We were particularly impressed with salesforce.com's expanded customization capabilities and Sforce Studio, which lets administrators extend Salesforce's capabilities without programming.

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