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Ask Jeeves Desktop Search (Beta) 1.7.0

 & Neil J. Rubenking Principal Writer, Security

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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65 EXPERTS
43 YEARS
41,500+ REVIEWS
 - Search
3.0 Average

The Bottom Line

Ask Jeeves Desktop Search is a friendly, speedy, standalone file, e-mail, and Web search utility with a convenient built-in preview for local items. It has a few limitations, but some of these will be addressed before the final release. We particularly like the very logical and automatic organization of results into tabs.

Pros & Cons

    • Indexes documents, filenames, metadata, Outlook e-mail messages; speedy standalone search utility; preview of most found items; search results organized into useful categories; integrates with Windows File Open dialogs.
    • Doesn't index PDF content; doesn't index inside ZIP archives; doesn't index Outlook attachments, contacts, or other non-message items; preview doesn't display Excel files.

Ask Jeeves Desktop Search 1.7.0 Specs

Free: Yes
Type: Personal

Ask Jeeves acquired search startup Tukaroo earlier this year and promised a desktop search product by the end of the year. That promise has been realized with the December 15 release of Ask Jeeves Desktop Search Beta 1.7.0. It will compete with forthcoming products from Google and MSN, which both have desktop search products in beta, and Yahoo!, which has partnered with X1 Search and is expected to announce a similar product shortly. The competition makes perfect sense in terms of brand loyalty. If you don't like the results of a Google search, you can quickly try Ask Jeeves. But once you've invested the time and disk space for the index of a desktop search product, you can't easily switch.

Ask Jeeves Desktop Search indexes the content of Microsoft Office documents, text files, and rich text documents, but not PDF files. For other file types, it indexes the filename and any available metadata, such as artist and title information in MP3s. It indexes e-mail messages in Microsoft Outlook 2000 or later, but not attachments. By comparison, X1 indexes attachments and contacts, and MSN Deskbar indexes those and appointments and tasks. Ask Jeeves DS is expected to add support for indexing PDF content and to expand its support for Outlook before the product's formal release. Unlike X1, it will not index files stored within ZIP archives.

By default, AJDS initially indexes just e-mail, the desktop, and My Documents, using Gradual indexing, a mode that doesn't tax the CPU. We chose to index e-mail plus all files and to use Fast Indexing. With Fast Indexing active, the jeeves.exe process used between 50% and 90% of the system's CPU power and noticeably slowed other activity. If you need full system power for another task a simple click can set it to Gradual mode or back to Fast. On one test system, the full indexing process took just over two hours and generated about 90MB of index files—more or less in line with the competition. Indexing progress is displayed in tenths of a percent, but it was slightly misleading. It reached 90% in 20 minutes and took the remainder of the time to manage that last 10%. As with similar products, once the initial index is complete it stays up to date automatically.

AJDS is a standalone utility, more like X1 than like Google Desktop or the MSN Toolbar Suite, though it doesn't duplicate X1's "search as you type" feature. Launch it by double-clicking on its tray icon, type one or more search terms, and click on one of three buttons, Computer, Email, or Web. The search is very fast and returns all results in a single list, with a convenient preview of the selected item in a pane to the right of the list. Text documents and e-mails are displayed in full; images appear reduced in size if necessary, but bigger than thumbnails. AJDS will even preview audio and video files. However, preview of Excel files is apparently not available at this time. X1 offers a preview as well, and supports more file types; Google and MSN have no preview feature.

AJDS automatically organizes found files into eight category-specific tabs such as My Documents, Pictures, and Office Documents. Each tab shows the number of items it contains; the All tab naturally lists all found items. You can sort the results by file type, name, or date/time. In the same way, it organizes the results of an e-mail search in tabs by location (Inbox, Sent Items, or Other Folder) and by where the search term was found (To, From, Subject, or Body). The results page shows the sender, subject, folder, recipient, and date, and you can sort on any of these. Folder names may not display properly if they are too long.

Clicking on the Web button naturally launches a search using the latest version of Ask Jeeves, introduced this fall. This includes access to the MyJeeves saved-search feature. However, results appear within AJDS, not in your browser. You can search the entire Web or click on tabs labeled Pictures, News, Products (powered by PriceGrabber), or MyJeeves to fine-tune the search. And if you'd rather have the full power of your browser, you can just click on the "Launch in Browser" button.

AJDS doesn't force toolbars into your browser, e-mail client, or taskbar, but it does integrate with Windows in one very handy way. When you choose File | Open from most programs, an AJDS bar will appear above the standard file open dialog. You can enter a keyword and click on Search My Computer to locate the desired file quickly.

Ask Jeeves Desktop Search is a friendly, speedy, standalone file, e-mail, and Web search utility with a convenient built-in preview for local items. It doesn't index PDF content or anything in Outlook other than messages, and it won't look inside ZIP archives, but it should address at least some of these limitations before the final release. Though you can't search on specific fields, such as the To field in e-mail messages, the automatic organization of results into tabs almost obviates the need for that level of detail. We look forward to the product's final release.

More search utility reviews:

Final Thoughts

 - Search

Ask Jeeves Desktop Search (Beta) 1.7.0

3.0 Average

Ask Jeeves Desktop Search is a friendly, speedy, standalone file, e-mail, and Web search utility with a convenient built-in preview for local items. It has a few limitations, but some of these will be addressed before the final release. We particularly like the very logical and automatic organization of results into tabs.

About Our Expert

Neil J. Rubenking

Neil J. Rubenking

Principal Writer, Security

My Experience

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that fateful meeting, I’ve become PCMag’s expert on security, privacy, and identity protection, putting antivirus tools, security suites, and all kinds of security software through their paces.

Before my current security gig, I supplied PCMag readers with tips and solutions on using popular applications, operating systems, and programming languages in my "User to User" and "Ask Neil" columns, which began in 1990 and ran for almost 20 years. Along the way, I wrote more than 40 utility articles, as well as Delphi Programming for Dummies and six other books covering DOS, Windows, and programming. I also reviewed thousands of products of all kinds, ranging from early Sierra Online adventure games to AOL’s precursor Q-Link.

In the early 2000s, I turned my focus to security and the growing antivirus industry. After years of working with antivirus, I’m known throughout the security industry as an expert on evaluating antivirus tools. I serve as an advisory board member for the Anti-Malware Testing Standards Organization (AMTSO), an international nonprofit group dedicated to coordinating and improving testing of anti-malware solutions.

The Technology I Use

Much of the testing I do, particularly testing with real-world ransomware, is just plain dangerous. To perform such tests safely, I sequester them inside virtual machines managed by VMWare Workstation. For cross-platform testing, I use a MacBook Air, a Google Pixel 4, and a 6th-generation iPad.

I rely on my Delphi coding skills to create and maintain small applications. These include programs to check whether an antivirus correctly handled the malware it detected, launch dangerous URLs and record the security program’s reaction, and analyze the malware that I collect for use in testing. I also wrote a tiny browser and text editor for use in testing security apps that have predefined reactions for known products.

I do my writing and research on a Dell OptiPlex desktop, relying on Microsoft Word (my fingers know all the shortcuts). Many of my articles include charts and analysis; Excel is my go-to for those. When work hours end, though, I escape the bounds of Microsoft and Windows. There’s an iPhone in my pocket, I relax with my oversized iPad, and my Kindle Oasis is always loaded with the best science fiction and fantasy.

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